I got replacement keys for my van which mysteriously Mikey had disappeared we never did find it fast friendly service and it didn't cost an arm and a leg to get the new keys made thanks guys will be back for more from you in the future
Everybody is friendly. Fast services and very knowledgeable. John is amazing !! I would recommend any chevorlet owner to bob hook for anything.
Brodreck was very helpful to purchase a jeep patriot. Couldn't of asked for a better sales rep.. I will likely come back.thank you for the experience.
Online service was quick to react to my needs and the staff were very nice and respectful. Hats off to the team at Bob Hook Chevrolet on Bardstown Rd. And a special thanks to Kristan Banks and Elisha Noe for the awesome customer service!
Wonderful and helpful sales team. I would not hesitate to go to them for my future vehicle needs. Max and the rest of the sales/finance team I interacted with went above and beyond to provide an easy and stress free experience.
Bob Hook Chevrolet provides a good buying atmosphere. They are very responsible when asked for pictures and information... and eager to please. Brodereck was very easy to talk with and a very low pressure type of person,(which I see as very positive!). The dealer service fee did take me by surprise tho...
I had a pleasant experience from beginning to end. It was a late afternoon visit to look at a Corvette I saw online. My salesmans name was Steve and he was extremely professional and helpful. The sales manager helped me where I wanted to be on the price. I have purchased 8 cars from dealerships and this dealership was hassle free and no pressure unlike most all of the others. I left feeling good about my purchase and entire experience in general.
Ralph was a helpful sales representative without being pushy or aggressive. He listened to me and my needs and made the process of turning my current lease into a vehicle purchase very easy. Cecilia in the finance department was direct and pleasant to work with.
I really enjoyed working with William Dabbey and the Bob Hook team. I felt like I was being taken care of like family. They went over and above to make my experience great. Couldn’t be happier and ? my Ford Edge Sport.
Wonderful experience with this dealership. Found out the tires were bad after I got home and they didn’t bat a eye to replace them with four new ones