Rough at the beginning with a scheduling mishap, but Broderick was definitely helpful in the transition. Quality of the vehicle is what blown me away as well as the hospitality shown by all the employees. I didn’t even make it to my second car appointment because of the great service they had, which was spearheaded by Broderick!
Best experience I had in a very long time! Very attentive and professional environment happy with my new purchase. Thanks for such great service I will be spreading the word!
This is the 4th vehicle we have purchased from Bob Hook Chevrolet. Service has always been above and beyond with no hassle buying. Will definitely be back for my next vehicle.
Traveling through town on our way back to Kansas we had A problem with our car. A Malibu with warranty and we called the two other dealerships in town and were told they had no openings for emergency. We called Bob Hook and it sent us to a human being who said bring it in 15 minutes I’ll have a diagnostic done. They did replace a solenoid and we are back on the road. Amazing service compared to the other two dealerships in town. Buy your car from Bob Hook!
Kristan was great! She helped me get my first new car and I couldn’t be happier with the service I got! Will definitely recommend to friends.
The service department personnel are professional, yet warm and personable. I had my car towed overnight not knowing what was wrong with it. They called me before I even had a chance to call them. They found out the problem, fixed and got my car back to me by 1:00 p.m. Best service in the city!!
Everyone was great to deal with from the moment that we arrived. Ralph our Sales Rep. was very friendly on the phone before making the trip to Louisville and in person. We had a very pleasant buying experience and would definitely come back in the future. We will share our experience with friends & family members. Thank You!
My salesman was David Pryor. He did a fantastic job working with me and what exactly I was looking for. I had been to many dealerships in the pass 2 months and no one was as willing to listen to and be concerned that I found exactly what I was looking for. I appreciate his knowledge and not pressuring me about makeing a deal The total time I was in and out with my car 2 hrs Manager Mike and Cecilia in fiancé were awesome Thank you Bob Hook Chevrolet you have me and my friends for all our cars Sincerely Judy House