Customer Testimonials

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Facebook Apr 13, 2021

Don Mills is a great salesman and very helpful before and after the sale.

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DealerRater Apr 12, 2021

The bob hook Chevrolet dealership was a hit with the help of Mr. Dabney. he is very helpful and listen to your wants of a vehicle. No pressure applied!

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Google Apr 11, 2021

Good. Loved being kept informed of what was going on!

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DealerRater Apr 11, 2021

Hands down the best car buying experience I’ve had! Greg was knowledgeable and explained the process all the way through.Thank you Bob Hook!

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Google Apr 11, 2021

Went in thinking the worse, that it's going to a lot of time wasted for nothing. Worked with Colleen VanHouten and was really put at ease from the start. She kept it straight with us so there were no surprises (at least bad ones) because we were surprised it came out way better then we thought. Colleen really went way way out of her way to make sure we had all of our questions answered even as far as following us out to our new vehicle still asking if we had and questions or concerns lol. She set up ...

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DealerRater Apr 11, 2021

Went in thinking the worse, that it's going to a lot of time wasted for nothing. Worked with Colleen VanHouten and was really put at ease from the start. She kept it straight with us so there were no surprises (at least bad ones) because we were surprised it came out way better then we thought. Colleen really went way way out of her way to make sure we had all of our questions answered even as far as following us out to our new vehicle still asking if we had and questions or concerns lol. She set up ...

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DealerRater Apr 10, 2021

Mr William was a pleasure ! Will definitely be a repeat customer. Nice truck at a great price. Very happy buyer right here. Thanks Mr Bill.

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DealerRater Apr 9, 2021

Bill Dabney was awesome with helping me find the car I wanted in the price range I wanted to stay within I highly recommend Mr. Dabney if your looking for a new car

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DealerRater Apr 9, 2021

I was looking for a cargo van for my art business. I liked that since it was a used car business that I could compare brands on site. I returned multiple times. It was a family decision. Michael Sweets was so considerate of our needs. Sold!

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DealerRater Apr 8, 2021

Got a great salesman Bill Dabney at boob hook that got us a great deal a chevy suburban thanks so mush for the help and we got gas for free

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DealerRater Apr 8, 2021

Max Minzenberger made buying my car an enjoyable experience. He found me the perfect car for a fair price. I shopped around for 7 months, the search was over once I found him. I knew what I wanted and how much it should be. He never tried to charge me unnecessary extras or undercut the amount for my trade in. I will purchase all future vehicles from Max.

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Google Apr 7, 2021

Everything was great! Took a little longer than expected but blake kept me informed on things. No negative issues at all. I recommend everyone i hear looking for a vehicle to come to bob hook. Best in the buisness if you ask me (service, sales,ect).

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Google Apr 7, 2021

Friendly, knowledgeable, clear communication and most importantly they thoroughly fix what is wrong.

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Facebook Apr 4, 2021

Had a great experience with Max and Jason who helped us get an amazing deal on a new truck! Highly recommend going here to get the best deal!

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DealerRater Apr 4, 2021

Great to deal with Bob Hook Chevy and their best salesman Bill Dabney again today. Great deal fabulous trade in value. We always keep coming back for super customer service. We will recommend to all our family and friends

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Google Apr 4, 2021

This was our first experience buying a new truck. I’m glad we did it with bob hook Chevy. No tricks, no problems, no gimmicks. John Knotts is a wonderful salesman. Cecelia in financing was kind and not pushy.

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DealerRater Apr 3, 2021

Matt and all of the staff I delt with were very good professional and very helpful and honest. The Dodge Durango I was buying had one lock broke they fixed it within a couple days

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Facebook Apr 2, 2021

We drove from Indiana to purchase our new truck. John Knotts helped us out and was awesome! From the very beginning he called us back right away with the information we needed before making the 2 hour drive to the dealership. He was very kind, patient and helpful in every way. The dealership was very busy that day, but John didn’t let that stop him from giving us great service. He even stayed late after his shift to make sure we were taken care of. We will definitely go to him in the future if we need anything else! In ...

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Google Apr 2, 2021

We drove from Indiana to purchase our new truck. John Knotts helped us out and was awesome! From the very beginning he called us back right away with the information we needed before making the 2 hour drive to the dealership. He was very kind, patient and helpful in every way. The dealership was very busy that day, but John didn’t let that stop him from giving us great service. He even stayed late after his shift to make sure we were taken care of. We will definitely go to him in the future if we need anything else! In ...

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DealerRater Apr 2, 2021

We drove from Indiana to purchase our new truck. John Knotts helped us out and was awesome! From the very beginning he called us back right away with the information we needed before making the 2 hour drive to the dealership. He was very kind, patient and helpful in every way. The dealership was very busy that day, but John didn’t let that stop him from giving us great service. He even stayed late after his shift to make sure we were taken care of. We will definitely go to him in the future if we need anything else! In ...

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Facebook Apr 2, 2021

William Dabney made my first buying experience super comfortable and exciting. I can totally refer anyone to Bob Hook.

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Google Apr 1, 2021

My main reason for traveling all the way to the dealership is I can trust them to tell me what is the problem and feel comfortable that they will do the best job they can to fix it.

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Google Apr 1, 2021

Very helpful salesman! Came and picked us up from the side of the interstate after our car broke down! Great service and very nice! 10/10 recommend Jimmy!

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DealerRater Mar 31, 2021

my service with Bob Hook was excellent my sales representative Bill Dabney was excellent very friendly very knowledgeable. will recommend family and friends. Thank you very much

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Google Mar 31, 2021

Absolutely the BEST dealership! I will never go anywhere else. Thanks Bob Hook

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Google Mar 31, 2021

Jake Bishop provided outstanding customer service! He walked us through every detail of the car buying process and made sure our wish list was met and exceeded!!! He is passionate and enthusiastic about his role, and very well informed. We’ll continue to buy from Jake in the future!!!

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DealerRater Mar 31, 2021

Robert Liberty came immediately with a warm greeting. He was very helpful in finding the exact vehicle I was looking for and provide the inventory information for me to choose from. I would recommend others to visit this dealership.

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Google Mar 31, 2021

Everyone was nice gave me more than I was expecting

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Google Mar 31, 2021

I bought my 2017 Traverse from Bob Hook and had an amazing experience. Over the years my experience with the service department never did disappoint. They were always courteous, respectful and timely. So when I was ready to trade my 17 in for a 21, Bob Hook is where I went. And again, service was exceptional. Bill Dabney is a wonderful Salesperson. Elisha in Internet Sales, Cecilia in Finance and Kelly in Internet Sales made the purchase quick and convenient. I highly recommend Bob Hook for your new car purchase!

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DealerRater Mar 31, 2021

I won’t buy from anywhere by Bob Hook! Excellent service all around! From Elisha in Internet Sales, Kelly in the showroom, Cecilia in Finance and Bill Dabney in Sales. Absolutely amazing people!

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DealerRater Mar 30, 2021

I drove all the way from Wisconsin to purchase my 2017 Suburban. It was an outstanding experience. They were honest and accommodating and treated me kike family. Bob Hook sr even came over and talked to me during the transaction. What a great family business. I will buy my next car at Bob Hook Chevrolet.

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DealerRater Mar 30, 2021

John Knotts did an amazing job with our purchase of commercial vehicle. I will definitely use the dealership again because of John. He was very helpful throughout the process.

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Google Mar 30, 2021

I drove all the way from Wisconsin to buy my 2017 Chevrolet Suburban at Bob Hook Chevrolet. They are an outstanding family business. I got a great deal and working with them was a blast. My next car will be from Bob Hook Chevrolet.

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Google Mar 29, 2021

Great Service. Quick turn around time.

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Google Mar 29, 2021

After the last few weeks of trying to buy a car, I have a new appreciation for places like Bob Hook Chevrolet. My daughter and I visited Louisville because we couldn't find a used car dealer that we trusted in Cincinnati. Our sales associate Greg was new to the company, but you wouldn't know it because he was very helpful and knowledgeable. We really appreciated that he was cool, calm, and collected. He didn't pressure us or manipulate us. He made us feel welcome and treated us respectfully. I've learned the hard way from less trustworthy ...

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DealerRater Mar 29, 2021

Colleen was very pleasant to deal with . I am really happy with the truck . I was in and out in less than 2 hours . Thanks again and if you go to Bob Hook Chevrolet then ask for Colleen

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Facebook Mar 29, 2021

So thankful to have worked with Matt Cooper, he has excellent customer service and makes sure you are 100% satisfied with any vehicle you look at

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Google Mar 28, 2021

William Dabney was amazing. Very personable and easy to work with for my daughters first purchase!

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Google Mar 27, 2021

Service Advisor was very friendly

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DealerRater Mar 27, 2021

They were down to earth and we had a great buying experience with Bill. We arrived right at closing time but did not feel rushed off.

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Facebook Mar 26, 2021

Great experience! Definitely recommend Jimmy!

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DealerRater Mar 26, 2021

Jimmy Harris really is the best dealer i have ever worked with. He gave me a fair price on our new car. Jimmy made sure i understood the whole process and had the car cleaned and ready for me. I will never go anywhere else to to buy future vehicles! Jimmy had the best customer service and I really appreciate how easy the whole process was.

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Google Mar 26, 2021

Jimmy Harris is the best car dealer I’ve ever had. Jimmy gave me the best price for my trade in. Jimmy also gave me a fair deal on my new car and had the best customer service I’ve ever had at a dealership. I will only buy from Bob Hook from now on! 5 stars, definitely recommend Jimmy and Bob Hook

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DealerRater Mar 25, 2021

We stoped in at Bob Hook Chevrolet to look at a Tahoe. Matt Cooper came out to greet us. What a great experience! He answered all questions and was so helpful in many ways. We drove away in a New (to us) Tahoe!! What a great, helpful and friendly staff. Thanks Matt! You might consider checking them out for your next ride!!

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DealerRater Mar 25, 2021

Matt Cooper in sales and the entire staff at Bob Hook Chevrolet were great to work with. There was absolutely no pressure on anyone at anytime. I commented to the lady in finance that the paperwork was painless. She handed me her easy button to push. It truly was a pleasant experience. I would not hesitate to recommend them to anyone.

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Google Mar 25, 2021

All personnel was very knowledgeable and accommodating. The financial person was extremely helpful. Would go back when need new vehicle.

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DealerRater Mar 24, 2021

We bought our 2nd vehicle at Bob Hook. It was also our 2nd time working with Bill Dabney and highly recommended seeing him for any car/truck needs. They all went out of their way to meet our wants and needs and to get us on the road quickly.

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DealerRater Mar 24, 2021

Another purchase with Bob Hook.. Very professional and excellent customer service. Knew exactly what I looking for and was very happy I was able to drive in even a newer model. Thanks again Jimmy

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Facebook Mar 24, 2021

Another purchase with Bob Hook. Great customer service. Always a professional staff. Thanks again Jimmy.

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Google Mar 24, 2021

Experience at Bob Hook is always excellent. No long wait times. Thanks Jimmy

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Google Mar 23, 2021

Great. Excellent wait times.

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Facebook Mar 23, 2021

Thankful to have worked with someone as awesome as Matt! 10/10 customer service from him & LOVE my new jeep!

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Google Mar 23, 2021

My boyfriend and I both worked with Matt Cooper, and I truly couldn’t have asked for a better experience. He made sure we both were happy with our vehicles & there was no pressuring into the purchase. Thanks Matt!

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DealerRater Mar 23, 2021

My boyfriend recently got a car & worked with Matt. I knew after we left I had to work with Matt. Awesome customer service and he made sure the interaction wasn’t about him selling a car it was about us being happy with our purchase!

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Google Mar 23, 2021

Colleen did an amazing job helping me. With this being my first time buying a new car i did not know what to expect. She was very honest and helpful. Thank you so much !

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Facebook Mar 22, 2021

I recommend people to go see Bill Dabney when purchasing a vehicle! He's a great salesman and will work with you to find the vehicle that's right for you! The service in general at Bob Hook Chevrolet is amazing! I'm definitely a satisfied customer!

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DealerRater Mar 22, 2021

Jimmy Harris is an excellent car salesman! I would 10/10 recommend his service to anyone looking to buy a new or used car in the southeast region!

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Google Mar 22, 2021

Jimmie Harris did an excellent job working with me on my car buying experience! 10/10 would recommend!!!

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DealerRater Mar 21, 2021

Colleen was our sales rep, with her we received outstanding customer service, no sales pressure, very knowledgeable, and a very smooth easy transaction, will return!

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Facebook Mar 21, 2021

William Dabney helped me get a great deal on a great car!

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Google Mar 19, 2021

Worked out the deal via email and phone. In dealer experience was fast and simple.

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DealerRater Mar 19, 2021

We had a wonderful experience buying our new van! Colleen was super helpful, got everything done quickly, and we are so happy with the whole experience!

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DealerRater Mar 18, 2021

No pressure and helped me find what I was looking for. Very easy to work with and I will definitely return when I look for another vehicle.

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DealerRater Mar 18, 2021

I just purchased a new 2021 Chevy Spark and I am so very pleased with how the buying process went. It was smooth and easy, thanks to Jimmie Harris! We will definitely be coming back to purchase in the future.

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Facebook Mar 18, 2021

I just purchased a new 2021 Chevy Spark and I am so very pleased with how the buying process went. It was smooth and easy, thanks to Jimmie Harris! We will definitely be coming back to purchase in the future.

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Google Mar 18, 2021

I just purchased a new 2021 Chevy Spark and I am so very pleased with how the buying process went. It was smooth and easy, thanks to Jimmie Harris! We will definitely be coming back to purchase in the future.

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DealerRater Mar 18, 2021

This was our 4 th vehicle purchased at this dealership. We have been treated fairly, politely, and always respectful. Our vehicles have met our expectations and we love them. Mr Bill Danny has been our sales associate and goes above and beyond to please us.

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Google Mar 17, 2021

I had a great experience at Bob Hook with Robert! He was very kind and accommodating. I didn't feel pressure to hurry and make decision. I knew exactly what car I wanted on the lot (a Honda CRV that someone traded for a new Chevy) so they had the keys ready to go for me when I got there. I got more for my trade than I expected and the price for the CRV was already priced fairly so it made the whole process easy and Robert made it extra enjoyable. Thanks Robert and Team!!

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DealerRater Mar 17, 2021

My wife and I have purchased countless vehicles from Bob Hook Chevrolet, and when the need arises in the future, we will purchase from them again.

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Google Mar 16, 2021

Robert Liberty was fabulous, he stayed late to ensure I was taken care of! All around great experience with Bob Hook. I was recommended to this dealership by a friend and I am super glad I made the decision to check them out!

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Google Mar 14, 2021

Everything turned out great I came in for an oil change and I had the opportunity to get a ride home from the Staff I thought that pretty koo.

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Google Mar 14, 2021

Friendly responsive. Pleasant experience

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DealerRater Mar 14, 2021

Thank you William Dabney for your excellent service in helping us acquire our 2017 Chevy Equinox. The entire team was awesome! We love or car

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DealerRater Mar 12, 2021

William Dabney was very helpful with me about getting a vehicle. He is very kind and he cates about the customers. Him and his team went up and beyond on making sure I got a vehicle.

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DealerRater Mar 12, 2021

Colleen VanHouten was great to work , your show room was clean and I got the car quickly annd it was everything Colleen said it was thank you.

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Google Mar 11, 2021

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DealerRater Mar 11, 2021

There customer service and salesman where great Matt Cooper and Kelly helped make my experience dealing with them easy and very stress free. I will definitely return there

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DealerRater Mar 10, 2021

Bought 25 new new vehicles from gm since 1973, dealing with Matt at bob hook on my 21 silverado was the best experience of them all, GOOD HONEST, NO BS, HIGHLY RECOMMEND THIS DEALERSHIP

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Google Mar 10, 2021

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Google Mar 9, 2021

Bob Hook made it very easy to get the vehicle I wanted. There were no games being played just professional service. They gave me a lot for my trade in and were helpful through the whole purchase process.

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DealerRater Mar 6, 2021

Pleasant experience no pushy salesperson. The staff worked diligently to get my purchase done in a timely manner so I didnt have to miss my golf game. 😎👍

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DealerRater Mar 6, 2021

This is our third time making a purchase from Bob hook.friendly,helpful sales staff.never feel pressured.F&I was very helpful always a good experience at Bob hook.

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Facebook Mar 6, 2021

Definitely recommend William Dabney as he was professional as always! Service is always exceptional and he gets right down to business- no nonsense! We appreciate you Mr. Dabney for all that you do and continue to do to help customers like ourselves. We will remain loyal customers.

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DealerRater Mar 6, 2021

I have brought 10 vehicles in my life. My experience at Bob Hook was the best I ever had, business-like, and straight forward, I will be back

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Google Mar 6, 2021

Everything went pretty smooth and easy.

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DealerRater Mar 6, 2021

Mr. William Dabney is incredible. He gets straight down to the specifics- no nonsense! We have been doing business with Mr. Dabney/ Bob Hook for over 10 years now and we are proud to make them our #1 choice for all of our car /service needs. Mr. Dabney is very professional and a pleasure to do business with. Thank you again 🙂

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Facebook Mar 5, 2021

Matt Cooper is very helpful and knowledgeable. Would recommend him.

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Google Mar 5, 2021

Colleen VanHouten was awesome to work with. This was our 3rd vehicle purchase from Bob Hook. Always great service. We love our new truck and will definitely be back when we are looking to purchase another vehicle.

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Google Mar 5, 2021

Robert Liberty was great to work with. Extremely helpful and professional. It's always a pleasure working with the Hook family and the entire team at Bob Hook Chevrolet.

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DealerRater Mar 1, 2021

Found the truck and was able to secure it over the phone. This was very helpful as stock is low right now on the specific truck we wanted. Everything went very smooth and we were very pleased with our purchase and the process.

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Google Mar 1, 2021

They went out of their way more than once to find the perfect vehicles for our family. They were safe, made time to go over our concerns, made sure they were actually looking for the vehicle we wanted, and when we had to go in for paperwork they were very understanding about us having our kids. Matt Cooper is fantastic and we would recommend him to anyone.

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DealerRater Mar 1, 2021

They are very friendly and take the time to listen. They did so good finding our truck in December that we went back to trade in our Suburban. We traded in our family car which means that we had all the kids with us. They were very understanding and accommodating. Matt played follow the leader with them while we finished up our paperwork with finance. We did most of our shopping online and they even talked to other dealerships to see about getting the vehicle we wanted. I would definitely recommend this dealer to other people in search of a ...

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DealerRater Feb 28, 2021

Me. William Dabney is an awesome man. Him an his whole crew was able to work with us to get me into a better vehicle.

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DealerRater Feb 28, 2021

Colleen Vancouver was great to work with. Very happy with everything. Love the car and the people. Great place to buy a car. I will come back.

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Google Feb 28, 2021

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DealerRater Feb 27, 2021

Such a sweet, knowledgeable man, very well put together and great salesman to have. Very genuine and honest. I definitely recommend Will to anyone looking to buy used! He helped step by step as well.

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DealerRater Feb 27, 2021

Bob Hook Chevrolet gave us outstanding service during the purchase of our new Bolt. From Melissa with internet service to Matt in sales, employees were polite and knowledgeable

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Facebook Feb 27, 2021

Definitely loved working with Matt Cooper when looking for a new car. His knowledge is unbeatable and he is an amazing salesperson to work with. Will definitely be recommending him to anyone I know looking for a vehicle!

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DealerRater Feb 26, 2021

We are from Wheeling WV and found a very nice truck on the web that was advertised at Bob Hook Chevrolet. We called and bam.... Matt went out of his way to make sure my husband and I had time to get to Kentucky to pick up our GMC that we wanted.. Thank you Matt There was so many other people with cash wanting to purchase the truck that we were wanting but Matt wasn’t like so many other Dealers that sold out from under us.... He’s very loyal.

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DealerRater Feb 24, 2021

I had a real nice experience while purchasing a 2018 equinox for my daughter Mr.Bill Dabney was real easy to deal with true professional

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