Quick and friendly service. The only reason I’m not giving 5 stars is because the quote I got over the phone for my oil change/tire rotation the day before was quite a bit cheaper than what I actually paid. Ended up not getting the rotation because of it. To be fair, the quote price seemed cheap. I will continue to bring my business there
Great place to do business with they went out of there way to make buying my new service van fast we definitely do business with them in the future
Te sientes muy bien aquí. Buen. Trato todo muy bien y. Muy bien limpio buena atenuación al cliente. Mucho respeto me daria mucho gusto regresar
Always a pleasure to do business with. We have purchased vehicles for 22 years from them, great today deal with and always take care of us 1st, as the customer.
If you don’t feel like reading, here are the Cliffnotes:-Colleen VanHouten is AWESOME-Honest-Fair-No BS-Give you the good deal without hours of used car salesman good cop bad cop antics-Call Colleen at Bob Hook, you will have a great experienceLet me start off by saying I have purchased many vehicles, have helped many ppl purchase (negotiating) vehicles, and Colleen VanHouten was without a doubt the BEST person I’ve ever dealt with. I even met the man Bob Hook himself and he was a good guy too. I downsized vehicles (traded my 15’ Denali in for a 03’ higher mileage Silverado). I was given a very fair trade in value. I was shocked. Usually I end up selling private b/c most dealerships rip you off. All that being said, at no point did I feel like I wasn’t worth Colleen’s while buying probably the cheapest thing on the lot.All these great things to say, and I almost forgot to mention, these great ppl even stayed late for me on DERBY DAY to ensure we could get the deal done so I didn’t have to make another hour drive out to Louisville. Colleen even filled my tank, and gave me a cool Chevy tumbler coffe cup, hat, and coozies.Thanks Colleen, and the finance/sales team at Bob Hook. When my wife is ready for her new SUV, we will head your way!
I had a great experience. I walked in wanting one thing and even though I couldn’t get the car I wanted to get they help me get into something great all the while helping me build my credit.
Bill Dabney and Cecelia took great care of me and got me a beautiful, trustworthy car. I am VERY satisfied and would totally recommend Bob Hook Chevrolet to anyone thinking of purchasing a new or used vehicle!
My friend and me came here and he left with a great sprinter van!