Staff

Sales

William Dabney

William Dabney

Sales Consultant
207 Reviews
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Max Minzenberger

Max Minzenberger

Sales
41 Reviews
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Michael Sweets

Michael Sweets

Commercial Sales
31 Reviews
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Mike Higdon

Mike Higdon

Pre-Owned Sales Manager
27 Reviews
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John Knotts

John Knotts

Commercial Sales and Leasing
21 Reviews
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Kristan Banks

Kristan Banks

Sales Consultant
19 Reviews
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Tim Hagan

Tim Hagan

New Car Manager
19 Reviews
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Jimmy Harris

Jimmy Harris

Sales
14 Reviews
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Willie Mitchell

Willie Mitchell

Pre-Owned Commercial
13 Reviews
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Melissa Moore

Melissa Moore

BDC Rep
11 Reviews
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Don Mills

Don Mills

Commercial Sales
10 Reviews
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Matt Cooper

Matt Cooper

Sales and Leasing Consultant
9 Reviews
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Jake Bishop

Jake Bishop

Sales Consultant
8 Reviews
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Elisha Noe

Elisha Noe

BDC Rep
6 Reviews
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Colleen VanHouten

Colleen VanHouten

Sales and Leasing Consultant
2 Reviews
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Robert Liberty

Robert Liberty

Sales Consultant
1 Review
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Frank Lopes

Frank Lopes

Social Media Manager
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Duane Rust

Duane Rust

Commercial Sales Rep
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Finance

Jason Dugger

Jason Dugger

Finance Manager
178 Reviews
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Cecelia Browning

Cecelia Browning

Finance Manager
115 Reviews
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Service

Ralph Slucher

Ralph Slucher

Customer Experience Coordinator
30 Reviews
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John Gahimer

John Gahimer

Service Advisor
9 Reviews
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Bryan Cook

Bryan Cook

Service Advisor
8 Reviews
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David Redding

David Redding

Service Advisor
8 Reviews
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Blake Wray

Blake Wray

Service Advisor
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Internet

Kelly Byrd

Kelly Byrd

BDC Manager
20 Reviews
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Nikki Dugger

Nikki Dugger

BDC Represenative
1 Review
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Management

Bob Hook Jr.

Bob Hook Jr.

President
17 Reviews
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Administration

Bob Hook III

Bob Hook III

General Manager
15 Reviews
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Doug Rogers

Doug Rogers

Commercial Manager
8 Reviews
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Roger Hoon

Roger Hoon

Fleet Manager
3 Reviews
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Parts

Keith McDonald

Keith McDonald

Parts Manager
2 Reviews
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Phil Friedel

Phil Friedel

Parts Manager
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William Dabney

William Dabney

Sales Consultant
Dealership Experience 23 years 2 months
Industry Experience 23 years 2 months
Recent Reviews

Jul 16, 2020

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I purchased a GMC Acadia Denali yesterday! Which I drove...

I purchased a GMC Acadia Denali yesterday! Which I drove two hours to purchase because it was exactly what I was looking for. The long drive was well worth it! I love it & they all made my experience quick, easy & non-stressful. Customer service was excellent, especially Bill my car salesman! Thank you all!

Jul 02, 2020

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Everything was easy and smooth. Everyone was so helpful...

Everything was easy and smooth. Everyone was so helpful and nice. Best car buying experience I could've ask for. Would definitely recommend to a friend

Jun 30, 2020

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Mr. Dabney was very professional and took time to help us...

Mr. Dabney was very professional and took time to help us get into the right vehicle. No pressure and the right payment where we wanted to be great sales man and staff.

Jun 14, 2020

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Bob hook chevrolet is my favorite dealership to get a...

Bob hook chevrolet is my favorite dealership to get a car. They make the process of buying a car extremely easy and it doesn't hurt that the staff is very friendly. Bill Dabney helped us with finding and buying our car. He was always in communication with us and updating us on different cars coming in that he thought we would be interested in. I would recommend everyone go see him. Jason is the gentleman who helped us with the final details of signing paperwork. He was easy to talk to and found us the best deal for our loan. I would recommend Bob Hook to everyone!

Jun 07, 2020

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Great experience working with Bill Dabney. He was very...

Great experience working with Bill Dabney. He was very helpful and made the whole process enjoyable and stress free. I would definitely recommend Bill at Bob Hook Chevrolet for anyone in search of a new vehicle.

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Jason Dugger

Jason Dugger

Finance Manager
Dealership Experience 11 years 2 months
Industry Experience 22 years 7 months
Recent Reviews

Aug 03, 2020

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I loved my expierence at Bob Hook Chevrolet! Colleen...

I loved my expierence at Bob Hook Chevrolet! Colleen VanHouten was awesome to work with & made the process of trading in my car so smooth & easy! I would highly recommend contacting Colleen for your next car purchase!

Aug 01, 2020

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Very helpful and explained everything. Test drove 3 or 4...

Very helpful and explained everything. Test drove 3 or 4 before I decided. Matt was very patient. Financial person very nice and explained everything. Thank you both

Jul 30, 2020

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Best experience ever! Bob Hook Chevrolet and Matt Cooper...

Best experience ever! Bob Hook Chevrolet and Matt Cooper are excellent examples of superb customer service! Matt found the perfect SUV for me! Thank you!

Jul 16, 2020

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I purchased a GMC Acadia Denali yesterday! Which I drove...

I purchased a GMC Acadia Denali yesterday! Which I drove two hours to purchase because it was exactly what I was looking for. The long drive was well worth it! I love it & they all made my experience quick, easy & non-stressful. Customer service was excellent, especially Bill my car salesman! Thank you all!

Jul 02, 2020

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Everything was easy and smooth. Everyone was so helpful...

Everything was easy and smooth. Everyone was so helpful and nice. Best car buying experience I could've ask for. Would definitely recommend to a friend

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Cecelia Browning

Cecelia Browning

Finance Manager
Recent Reviews

Jul 30, 2020

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Best experience ever! Bob Hook Chevrolet and Matt Cooper...

Best experience ever! Bob Hook Chevrolet and Matt Cooper are excellent examples of superb customer service! Matt found the perfect SUV for me! Thank you!

Jul 21, 2020

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After utilizing cars.com and the dealership website, we...

After utilizing cars.com and the dealership website, we drove over from Lexington to work with Kelly, Bill and Melissa on the purchase of a 2016 Chevrolet Traverse. We secured a good deal and from the staff to be helpful and thorough.

Jul 09, 2020

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John Knotts was fantastic to work with, kept me updated...

John Knotts was fantastic to work with, kept me updated throughout the entire process. No pressure sales. I Drove from St.Louis and they had everything ready for me when I arrived. Even offered to pick me up from airport if needed.

Jul 06, 2020

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Robert was a awesome young man! He did what it took to...

Robert was a awesome young man! He did what it took to get us the Truck we need him and Jake worked so hard and went above and beyond. Definitely gain all my future business!

Jun 30, 2020

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Mr. Dabney was very professional and took time to help us...

Mr. Dabney was very professional and took time to help us get into the right vehicle. No pressure and the right payment where we wanted to be great sales man and staff.

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Max Minzenberger

Max Minzenberger

Sales
Dealership Experience 7 years 2 months
Recent Reviews

May 11, 2020

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Thank you Max and Bob for another great deal!!! My...

Thank you Max and Bob for another great deal!!! My second purchase from Bob Hook Chevrolet in three years and won’t be my last!

Jan 04, 2020

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Never been to the dealership before. Had a great...

Never been to the dealership before. Had a great experience. Made the deal in 20 minutes. Highly recommend Max and the entire staff. Wonderful experience

Mar 19, 2019

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I love my new car!

So I may be a little biased but Bob Hook has been my go to for new cars for as long as I can remember. In total my family has bought 4 cars from here and we couldn’t be happier! We’re treate like family and they help us get what we want without pressuring us into buying something we don’t need. They continually stay in our price range and leave us happy every time and I truly could not recommend Bob Hook anymore than I currently do. If you’re looking for a great new car Bob Hook is the place to go.

Mar 17, 2019

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GREAT ENVIRONMENT!

All of the staff is very friendly and helpful. I would recommend anybody to go here to purchase a car. I will definitely be going back in the future to purchase another car. I feel very comfortable at Bob Hook. Overall it was a wonderful experience and I love my car.

Mar 05, 2019

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Fantastic Experience

This was my first time ever buying a car and I was worried about how it would go. I didn't know if the dealer would be pushy, try to sell me stuff I had no interest in/didn't need, or anything like that, but that wasn't the case at all. I felt like Max listened and understood what I was looking for. He was transparent and came across very genuine. So thank you all for making my first car-buying experience simple and enjoyable.

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Michael Sweets

Michael Sweets

Commercial Sales
Dealership Experience 6 years 8 months
Industry Experience 6 years 8 months
I owned my own business for 35 years. This gives me a unique perspective on commercial sales and service - I have been in my customers shoes and understand the complexities of running a business - and how vehicles can be the life blood of an organization.
Recent Reviews

Jul 08, 2020

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Phenomenal service from Michael Sweets. I have purchased...

Phenomenal service from Michael Sweets. I have purchased a lot of vehicles for our business. Best experience to date!! Highly recommend Michael and the dealership!

Jun 29, 2020

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very helpful and easy to work with

Bob Hook staff bent over backwards for me in the purchase of 2 trucks. The sales person, Michael Sweets was friendly and easy to work with. Everything he told me was correct and there was no pressure to buy. Thanks Michael and Doug Rogers for all your help.

Jun 04, 2020

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A Wonderful and Easy Purchase

We bought a truck through Bob Hook. We dealt with Michael Sweet. I always dread the dealer experience, but this transaction totally put me at ease. There was no pressure. No pushy behavior. He was super kind, very helpful, and made the whole experience a joy rather than drudgery. Thank you Michael. First dealer experience I ever had anything good to say about. Thank you!

May 23, 2020

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After viewing 20 plus pictures of the 2016 F-350SD...

After viewing 20 plus pictures of the 2016 F-350SD Service Bed work truck with material rack that was soon to be my New Fence Truck there was little to explore once I arrived to make my purchase:)

Mar 03, 2020

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We have a family business and have been buying our Van's...

We have a family business and have been buying our Van's from bob hook for 20 years. Always great and easy to do business with. No pressure or pushing you toward either new or used and we have bought both. Highly recommend this dealership to anyone.

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Ralph Slucher

Ralph Slucher

Customer Experience Coordinator
Dealership Experience 2 years 5 months
Industry Experience 16 years
Automobiles and customer service have always been a big part of my life. Growing up in a small body/mechanical shop in Palmyra, Indiana run by my father I've learned the importance of taking care of our customers. With that being said, the business values I learned to live by there will always be the forefront of my interactions with you. Selling a car is not my job. A world class buying experience for you is.
Recent Reviews

Jul 21, 2019

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Very Happy!

Everyone was friendly, great people to work with. Ralph was the one we purchased our vehicle from. He was friendly, honest and easy to talk to. After we purchased the vehicle, he told me I could call him anytime. I did call about something and he was prompt and so courteous. Thank you! Go to Bob Hook😀

Jul 10, 2019

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#1 Kentucky Dealership

Bob Hook dealership is a company that honestly cares about their customers.. 2004 no one in Indy seemed willing find the particular vehicle .... called Bob Hook they found just wbat we wanted .... It is now June 2019 our anniversary ... Bob Hook has gone above and beyond again.!!!! We are so grateful that the company still puts customers first.. You are not just a number there..They honestly care about their customers...

May 20, 2019

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No pressure.

Ralph and Mike made buying a car so low pressure the first time, that this was our second purchase in two months. In and out in less than two hours. No shady business like other dealers that I have been at in the past. I can not say enough good about my sales team. They said if they didnt have what I wanted they would find it. I found what I wanted 4 hours away. They made it happen and the deal was so nice there was no negotiation, except if Ralph and Mike was buying my wife pizza. Ralph did!

Apr 08, 2019

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New car purchase.

1st new Chevy. Bought a Traverse due to flexibility, multiple grandbaby transport capacity and walk thru second seat row. Great visibility and comfort for small statured driver. Ralph was a pleasure to work with. Everyone made the second largest purchase of most people's lives a pleasure. Thanks

Mar 26, 2019

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Bob Hook Chevrolet Rocks!

Ryan Slucher and Kelly Byrd make a magnificent team. They were both caring, understanding, and consistent. We were treated with the upmost respect and our questions were answered both thoroughly and truthfully. The communication was constant and the follow-up showed that they truly value customer satisfaction. We traveled from another state to purchase a vehicle from Bob Hook Chevrolet and the experience was well worth it.

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Mike Higdon

Mike Higdon

Pre-Owned Sales Manager
Dealership Experience 7 years 1 months
Industry Experience 35 years 1 months
I have been in the automotive industry since 1985. I live in Southern Indiana and Blessed with a wonderful wife and 4 great kids. I am a Deacon of Eastern Heights Baptist Church. I am excited after years being in this business to hopefully finish my career here at Bob Hook Chevrolet. Family owned and a place that treats employees and customers like family.
Recent Reviews

Jun 21, 2019

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Car Shopping at Bob shook Chevrolet

My second car bought at Bob Hook. Had same salesman, Bill Dabney. Had wonderful experience overall, and made a very good deal with Mike Higdon

May 20, 2019

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No pressure.

Ralph and Mike made buying a car so low pressure the first time, that this was our second purchase in two months. In and out in less than two hours. No shady business like other dealers that I have been at in the past. I can not say enough good about my sales team. They said if they didnt have what I wanted they would find it. I found what I wanted 4 hours away. They made it happen and the deal was so nice there was no negotiation, except if Ralph and Mike was buying my wife pizza. Ralph did!

Mar 17, 2019

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Best Dealership Experience

I’ve been to many dealerships in the past but none of them can hold a flame to Bob Hook. This was literally the best experience I’ve ever had while buying a car. No haggle. Very pleased. They may have just earned 2 more customers for life!

Feb 11, 2019

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They take care of you

I worked with Ralph, was very impressed by his openness & noticed that he was even checking things about the care I otherwise might have forgotten to check, such as the A/C (it being winter & all). Any of the little issues with the car he was able to he took care of, fantastic experience. The rest of the crew that helped me was equally helpful & professional.

Nov 13, 2018

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Great experience, no car sales shenanigans

Ralph Slucher and the team presented me with the first actually enjoyable car purchase of my car-buying career! Every dealer claims to be ‘no-nonsense’ but these guys actually did it. Good price out the gate, fair and reasonable trade in offer off the bat, no pressure easy buying process, no stupid markup fabric treatment nonsense. Internet sales folks were friendly and didn’t text-spam like other dealerships. Less than an hour in the actual dealership. Highly recommend for your Chevy needs!

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John Knotts

John Knotts

Commercial Sales and Leasing
Dealership Experience 2 years 5 months
Industry Experience 2 years 5 months
Like all kinds of exercise.
Recent Reviews

Jul 27, 2020

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John Knotts was professional and extremely helpful. No...

John Knotts was professional and extremely helpful. No high pressure sales but friendly and laid back. He delivered the van to my home and then delivered my license plate to my business.

Jul 09, 2020

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John Knotts was fantastic to work with, kept me updated...

John Knotts was fantastic to work with, kept me updated throughout the entire process. No pressure sales. I Drove from St.Louis and they had everything ready for me when I arrived. Even offered to pick me up from airport if needed.

Jul 08, 2020

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Amazing service and very prompt care! Highly recommended!

John Knotts was very helpful and the entire team took great care of me whilst buying 2 vehicles for our fleet! Thanks! I will be back for my next fleet vehicle!

Jun 26, 2020

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Great experience

John Knotts was a pleasure to work with. We worked over the phone with John, and then drove about 140 miles to pick up a used Ford Transit for our business.

May 25, 2020

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When we buy another one, it will also come from Bob Hook.

Bought a used 2017 Ford F350 off the commercial lot, dealt with John Knotts, absolutely 0 bulls***. Price was right, super great place to buy from, did exactly what I ask and did it quickly. Like title says when we buy another the thought wont even cross my mind to go anywhere else.

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Kelly Byrd

Kelly Byrd

BDC Manager
Contact Me
Dealership Experience 6 years 10 months
Industry Experience 17 years 10 months
Recent Reviews

Aug 01, 2020

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Very helpful and explained everything. Test drove 3 or 4...

Very helpful and explained everything. Test drove 3 or 4 before I decided. Matt was very patient. Financial person very nice and explained everything. Thank you both

Apr 22, 2020

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Jimmy was a true gentleman and I was grateful to have him...

Jimmy was a true gentleman and I was grateful to have him as a salesman. Cecilia was an angel with eyes like diamonds. Kelly was the man. 5 star experience overall. Thank you all so much. No pain,all gain.

Mar 24, 2020

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I had the best car buying experience ever at Bob Hook!...

I had the best car buying experience ever at Bob Hook! Matt Cooper is the best and very helpful! He knew the vehicle inside and out! He answered my million questions and was extremely patient. Hands down great experience all around!

Mar 26, 2019

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Bob Hook Chevrolet Rocks!

Ryan Slucher and Kelly Byrd make a magnificent team. They were both caring, understanding, and consistent. We were treated with the upmost respect and our questions were answered both thoroughly and truthfully. The communication was constant and the follow-up showed that they truly value customer satisfaction. We traveled from another state to purchase a vehicle from Bob Hook Chevrolet and the experience was well worth it.

Mar 17, 2019

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GREAT ENVIRONMENT!

All of the staff is very friendly and helpful. I would recommend anybody to go here to purchase a car. I will definitely be going back in the future to purchase another car. I feel very comfortable at Bob Hook. Overall it was a wonderful experience and I love my car.

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Kristan Banks

Kristan Banks

Sales Consultant
Industry Experience 9 years
Getting a vehicle doesn't have to be a difficult, or scary experience!! At Bob Hook Chevrolet, you will find people who care. The journey of walking a guest into the ownership of a vehicle is something I live for. Seeing the smile on the faces of people who are getting fair treatment with genuine concern is what I strive for. Turning a client into a friend is simple because I treat them how I want to be treated. I am a firm believer in making things make sense to my guests. I value your time and would like to thank you in advance for the opportunity to earn your business.
Recent Reviews

Nov 06, 2019

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I had a great experience here !Kristin Banks is a great...

I had a great experience here !Kristin Banks is a great salesperson. This is the third car I have bought from her ! I will be sure to tell all my friends and family this is the place to buy a car!

Nov 02, 2019

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Kristan was awesome to work with!! I was sure if I wanted...

Kristan was awesome to work with!! I was sure if I wanted to purchase the car or not and she never made me feel pressured! Highly recommend her!

Oct 25, 2019

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Kristan Banks, she is awesome!

We bought our used truck at Bob Smith Chevrolet. Kristan Banks helped us navigate through the process, she did a Great Job with getting us the best deal. She is positive and friendly!

Oct 22, 2018

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Angels

Went above and beyond!!! Best service I've ever received!! This family owned busines...does just that!! Treats you like family!! HIGLY RECOMMEND!!!!! Hats off!!!

Oct 13, 2018

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Service was great, made a great deal that worked out in my f

Online service was quick to react to my needs and the staff were very nice and respectful. Hats off to the team at Bob Hook Chevrolet on Bardstown Rd. And a special thanks to Kristan Banks and Elisha Noe for the awesome customer service!

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Tim Hagan

Tim Hagan

New Car Manager
Dealership Experience 23 years 2 months
Industry Experience 27 years 11 months
Recent Reviews

Apr 08, 2019

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New car purchase.

1st new Chevy. Bought a Traverse due to flexibility, multiple grandbaby transport capacity and walk thru second seat row. Great visibility and comfort for small statured driver. Ralph was a pleasure to work with. Everyone made the second largest purchase of most people's lives a pleasure. Thanks

Feb 23, 2019

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5 Star Buying Experience

I have purchased 3 vehicles from Bob Hook. It is always a good experience! Bill, Tim and Jason make the process easy! I highly recommend Bob Hook Chevrolet.

Feb 11, 2019

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They take care of you

I worked with Ralph, was very impressed by his openness & noticed that he was even checking things about the care I otherwise might have forgotten to check, such as the A/C (it being winter & all). Any of the little issues with the car he was able to he took care of, fantastic experience. The rest of the crew that helped me was equally helpful & professional.

Jan 25, 2019

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Great job

Dealership experience was excellent I worked with Bill Dabney and he excellent and very knowledgeable salesman. All paperwork was done in timely. I would definitely recommend this dealership and send my friends to Mr. Bill Dabney. Thank you

Jan 09, 2019

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Great "no pressure" experience!

We looked for several weeks online at the various dealerships before stopping in at Bob Hook when searching for our new Suburban. Broderek took the time to understand what we were looking for and we never felt pressured at anytime! We had a great buying experience at Bob Hook and will definitely be referring friends and family to Broderek and Bob Hook in the future!

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Bob Hook Jr.

Bob Hook Jr.

President
Recent Reviews

Apr 22, 2020

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Jimmy was a true gentleman and I was grateful to have him...

Jimmy was a true gentleman and I was grateful to have him as a salesman. Cecilia was an angel with eyes like diamonds. Kelly was the man. 5 star experience overall. Thank you all so much. No pain,all gain.

Mar 13, 2020

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Matt Cooper was amazing to work with. He listed to my...

Matt Cooper was amazing to work with. He listed to my needs and found something that fit those needs in my price range. Thanks again.

Oct 25, 2019

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Thank you Bill Dabney

Thank you Bill for a great experience yesterday. I had no intention of buying a vehicle yesterday, I was stopping in for what I feared was some costly repairs. We talked with the Service Manager weighing the options of repairs or trade and buy new. You allowed me to digest the information without any pressure and then delivered on a great new 2019 Tahoe. Thank you again Bill and Bob Hook Chevrolet for making the day enjoyable. Keith Masoud

Mar 11, 2019

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Fantastic professionals. Very personable. Ralph was terrific

We will definitely come back Here to get a vehicle for our daughter in September when she gets her license. Great place overall, very friendly staff

Mar 07, 2019

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Great salesman

Just bought my first new car in 16. Years very scary.. but hada great salesman to help us through the deal .go see BIll dabney he will take care of you ... the. Whole staff friendly helpful and honest thanks again bill

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Bob Hook III

Bob Hook III

General Manager
Recent Reviews

May 11, 2020

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Thank you Max and Bob for another great deal!!! My...

Thank you Max and Bob for another great deal!!! My second purchase from Bob Hook Chevrolet in three years and won’t be my last!

Apr 22, 2020

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Jimmy was a true gentleman and I was grateful to have him...

Jimmy was a true gentleman and I was grateful to have him as a salesman. Cecilia was an angel with eyes like diamonds. Kelly was the man. 5 star experience overall. Thank you all so much. No pain,all gain.

Mar 08, 2020

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If your looking for new or pre-owned vehicle? Anything...

If your looking for new or pre-owned vehicle? Anything you need go see Matt Cooper at Bob Hook Chevy. I have been buying vehicles there for years...my past salesmen have retired but I ran into Matt Cooper who was amazing, at tentative, and has excellent customer service skills. He even helped me detach my toolboxes. What ever you need contact Matt Cooper at Bob Hook Chevy...they and Matt are simply the best.

Nov 10, 2019

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Matt Cooper was very helpful explaining all the features...

Matt Cooper was very helpful explaining all the features in our new Tahoe...best dealer experience we’ve ever had, the entire team was great to work with

Oct 25, 2019

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Thank you Bill Dabney

Thank you Bill for a great experience yesterday. I had no intention of buying a vehicle yesterday, I was stopping in for what I feared was some costly repairs. We talked with the Service Manager weighing the options of repairs or trade and buy new. You allowed me to digest the information without any pressure and then delivered on a great new 2019 Tahoe. Thank you again Bill and Bob Hook Chevrolet for making the day enjoyable. Keith Masoud

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Jimmy Harris

Jimmy Harris

Sales
Dealership Experience 12 years 11 months
Industry Experience 12 years 11 months
Recent Reviews

Apr 22, 2020

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Jimmy was a true gentleman and I was grateful to have him...

Jimmy was a true gentleman and I was grateful to have him as a salesman. Cecilia was an angel with eyes like diamonds. Kelly was the man. 5 star experience overall. Thank you all so much. No pain,all gain.

Jan 22, 2019

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Excellent!

Wonderful staff, excellent service, no pressure and very professional. Jimmy expertly figured out the right car for me and everyone put me in it despite some challenges I had. Best car buying experience I’ve had yet and I’ve had several cars. Thank you Bob Hook! I love it!

May 16, 2018

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Another great experience!

I purchased my second vehicle from Bob Hook last week. Both times I have dealt with Jimmy Harris and he was fantastic! Buying a car is not something that I look forward to, but Jimmy has made it a very enjoyable experience both times for me. He is very patient and let’s you take the time to decide and ask questions before making a decision without any pressure. The whole Bob Hope team is fantastic and I will recommend them for anyone looking to purchase a new or used Chevrolet.

Apr 14, 2018

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Jimmy was very professional!

I was having a very bad day and I was about to change my mind but Jimmy was very patient and let me make all the calls I needed to make faxed papers for me and helped me save a lot of time! He was greatly appreciated! Also like to thank Shannon she was awesome as well!

Apr 05, 2018

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Great experience

We got the truck we wanted for the price we needed. They did a great job in working with us and not pressuring for the sale. Will shop there again with Jimmy Harris!

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Willie Mitchell

Willie Mitchell

Pre-Owned Commercial
Recent Reviews

Jun 26, 2020

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Great experience

John Knotts was a pleasure to work with. We worked over the phone with John, and then drove about 140 miles to pick up a used Ford Transit for our business.

May 23, 2020

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After viewing 20 plus pictures of the 2016 F-350SD...

After viewing 20 plus pictures of the 2016 F-350SD Service Bed work truck with material rack that was soon to be my New Fence Truck there was little to explore once I arrived to make my purchase:)

Jan 21, 2020

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John Knotts provided wonderful customer service and we...

John Knotts provided wonderful customer service and we had a seamless transaction! Everyone was so kind and went out of their way to help us.

Jan 13, 2020

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These guys are awesome great service. We are a fire...

These guys are awesome great service. We are a fire department and are excited for our new purchase. Thanks again !!! Mossy pond fire department. Florida

Jan 10, 2020

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Hi,John, Willie, Jason.You guys are wonderful and...

Hi, John, Willie, Jason. You guys are wonderful and professional. John I know you worked very hard even a follow up was appropriate. Thanks again H & A Supplies

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Melissa Moore

Melissa Moore

BDC Rep
Recent Reviews

Jul 21, 2020

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After utilizing cars.com and the dealership website, we...

After utilizing cars.com and the dealership website, we drove over from Lexington to work with Kelly, Bill and Melissa on the purchase of a 2016 Chevrolet Traverse. We secured a good deal and from the staff to be helpful and thorough.

May 28, 2020

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The staff was fantastic to myself and my family. They...

The staff was fantastic to myself and my family. They were very courteous and accommodating. I had communicated with other dealerships and had nothing but trouble. But bob hook was helpful, kind, efficient, insightful, and really just made the situation stress free.

Nov 13, 2018

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Great experience, no car sales shenanigans

Ralph Slucher and the team presented me with the first actually enjoyable car purchase of my car-buying career! Every dealer claims to be ‘no-nonsense’ but these guys actually did it. Good price out the gate, fair and reasonable trade in offer off the bat, no pressure easy buying process, no stupid markup fabric treatment nonsense. Internet sales folks were friendly and didn’t text-spam like other dealerships. Less than an hour in the actual dealership. Highly recommend for your Chevy needs!

Nov 10, 2018

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2018 Silverado purchase

Purchased a new silverado today from Bill Dabney.would recommend him to anyone wsnting to purchase a vehicle.i have purchased 2 new vehicles from him and my family has purchased quite a few.thanks Bill

Oct 04, 2018

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Great experience with amazing service!

I had such an easy time dealing with Max. He was patient with me and my million questions in finding the perfect car! Traveling from out of town, he had the vehicles I wanted to test drive ready to go when I arrived! The entire staff made my buying experience unlike any other, as it was a seamless effort and well organized. I would definitely recommend this dealership, and be sure to give Max a call!

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Don Mills

Don Mills

Commercial Sales
Dealership Experience 28 years 5 months
Industry Experience 34 years 11 months
Recent Reviews

Dec 03, 2019

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Excellent Customer Service with Don Mills. Have purchased...

Excellent Customer Service with Don Mills. Have purchased multi trucks and vans for my business with him. Made several refers that were just as satisfied!

Jul 11, 2019

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Excellent

Excellent buying experience. Don Mills in the commercial sales office found a cost-effective solution for my business. I'll be back for my next van!

Jun 28, 2019

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Great experience!

After shopping around for two weeks I walked into Bob Hook Chevrolet and was greated with smiles and genuine hospitality by everyone. I loved the big dealership with a small personal feeling about it. The salesman I was referred to, Don Mills, was very patient while listening all of my needs. Based off of that he gathered various models that fit all those needs. After my wife and I found the perfect vehicle, we went back to see Don and broke down some nubers so we could go through the application process. This was something I was not only unsure about, but frankly it was a fight I thought I couldn't win. Don and Jason Dugger, the financing manager, got us approved with a payment below what I was hoping and an interest rate that was much less than what I anticipated. After some texts back and forth and two visits in the store, I drove off the lot loving my brand new car and feeling great about my experience at Bob Hook Chevrolet. Long story short, my wife and I both loved how we were treated by everyone on the team and will be lifelong customers. I also recommend anyone to go see Don Mills and Jason Dugger! They're very professional and great at what they do! Thank you all!!!

Feb 14, 2019

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Great experience at Bob Hook Chevy

Great experience all the way around, from friendly greeting at the door to showing us exactly what we wanted to see. No fuss pricing and drove out with exactly what we wanted. We will definitely go back for our next vehicle.

Jul 02, 2018

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Easy to deal

Bob Hook Chevrolet is a great place to purchase commercial vehicles. Don Mills provided excellent service, was quick to respond, and made the purchase a very pleasant experience. I I I will definitely be calling on him again in the future.

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Matt Cooper

Matt Cooper

Sales and Leasing Consultant
Dealership Experience 1 years 4 months
Industry Experience 17 years 5 months
Recent Reviews

Aug 01, 2020

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Very helpful and explained everything. Test drove 3 or 4...

Very helpful and explained everything. Test drove 3 or 4 before I decided. Matt was very patient. Financial person very nice and explained everything. Thank you both

Jul 30, 2020

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Best experience ever! Bob Hook Chevrolet and Matt Cooper...

Best experience ever! Bob Hook Chevrolet and Matt Cooper are excellent examples of superb customer service! Matt found the perfect SUV for me! Thank you!

Mar 24, 2020

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I had the best car buying experience ever at Bob Hook!...

I had the best car buying experience ever at Bob Hook! Matt Cooper is the best and very helpful! He knew the vehicle inside and out! He answered my million questions and was extremely patient. Hands down great experience all around!

Mar 17, 2020

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It was fun to deal with Matt cooper he really help to...

It was fun to deal with Matt cooper he really help to walk throughout the process to get it done.excellent service thanks Matt cooper

Mar 15, 2020

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Matt was amazing he was able to work magic! He was able...

Matt was amazing he was able to work magic! He was able to get my son his truck and me a car so he sold 2 for 1

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John Gahimer

John Gahimer

Service Advisor
Recent Reviews

Apr 22, 2020

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Jimmy was a true gentleman and I was grateful to have him...

Jimmy was a true gentleman and I was grateful to have him as a salesman. Cecilia was an angel with eyes like diamonds. Kelly was the man. 5 star experience overall. Thank you all so much. No pain,all gain.

Oct 21, 2019

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18 foot box truck

Very easy to deal with and very friendly It was a quick transaction with no hassle I would certainly by another vehicle from them and would recommend them to my friends

Feb 11, 2019

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They take care of you

I worked with Ralph, was very impressed by his openness & noticed that he was even checking things about the care I otherwise might have forgotten to check, such as the A/C (it being winter & all). Any of the little issues with the car he was able to he took care of, fantastic experience. The rest of the crew that helped me was equally helpful & professional.

May 18, 2018

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Service and Employees

I was very pleased with my services for my vehicle. The employees (especially the Service Manager) with assisting me with understanding my repairs. They did an awesome job. As always, after coming to Bob Hook since 1975, I appreciate a job well done.

Aug 24, 2017

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No nonsense dealership

I really enjoyed my no nonsense experienced with William Dabney and Bob Hook Chevrolet William Dabny is very courteous and very knowledgeable about the product he is selling

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Jake Bishop

Jake Bishop

Sales Consultant
Recent Reviews

Jul 06, 2020

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Robert was a awesome young man! He did what it took to...

Robert was a awesome young man! He did what it took to get us the Truck we need him and Jake worked so hard and went above and beyond. Definitely gain all my future business!

Mar 14, 2020

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Used car purchase

I hate the typical car buying experience - frustrating, time consuming, and gaming with each other. Jake was exactly the opposite - accommodating, friendly and no pressure for any rash decision making. Gave me a fair deal to begin with. Any concerns I voiced about the condition of the vehicle, he made every effort to make it right. I had a great car-buying experience and I would recommend Jake to anyone interested in buying another vehicle. Thanks for taking care of us!

Feb 26, 2020

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Just wanna start of by saying I was a bag of nerves 😂...

Just wanna start of by saying I was a bag of nerves 😂 due to the fact it was my first dealership experience. A friend recommended Jake Bishop because how personable and how he makes it a positive experience. He was accommodating, listened to what I needed/wanted, was never pushy, also explained every little thing to me and made sure I understand it. I will recommend Bob Hook Chevrolet and Jake Bishop to anyone. I'll be a repeat customer in the future!

Feb 13, 2020

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Jake has always done an amazing job for us. We have...

Jake has always done an amazing job for us. We have bought 2 Malibus from Jake in the last year. Any time we have a service need we call Jake. We even drive an hour to see Jake for all of our service needs.

Mar 16, 2019

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Waste of time

I came in asking for a vehicle 5 persons could fit Online I selected Traverse bc it was 1st I was rushing my application. I told Jake I wanted something in the $350 range he tells me of I could get a traverse for $350/Mo I would have one. Huh, why are you stuck on a traverse if I said I want something 5 ppl can fit inside of? The whole entire time that was wasted he kept talking to me like I was uneducated I have 2 business degrees. I had to suggest to him to look at used vehicles he pulls up online inventory. I asked to see a vehicle then he says oh I can't sell that sorry I took up your time that's all I have. I asked to use my job discount he says we'll see. After he found out he wasn't getting any down payment money to pocket he didn't want to sell me a vehicle. Most ppl tell you when inventory comes in & to come back or they'll call you. Shannon says save some money & come back. Huh I have a tax return of $11000 in my bank, ins policy of $25,000 I'm not putting any money down bc I like my money in the bank. I will make sure no one in my sorority, church, job, or places I volunteer come here. Jake Bishop lacks customer service skills/customer retention skills/lacks basic communication skills . Save your time going there.

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Bryan Cook

Bryan Cook

Service Advisor
Recent Reviews

Oct 21, 2019

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18 foot box truck

Very easy to deal with and very friendly It was a quick transaction with no hassle I would certainly by another vehicle from them and would recommend them to my friends

Oct 22, 2018

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Angels

Went above and beyond!!! Best service I've ever received!! This family owned busines...does just that!! Treats you like family!! HIGLY RECOMMEND!!!!! Hats off!!!

Oct 09, 2018

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What a wonderful experience!!

I really enjoyed working with William Dabbey and the Bob Hook team. I felt like I was being taken care of like family. They went over and above to make my experience great. Couldn’t be happier and 🧡 my Ford Edge Sport.

Aug 06, 2018

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Outstanding experience!

The service department personnel are professional, yet warm and personable. I had my car towed overnight not knowing what was wrong with it. They called me before I even had a chance to call them. They found out the problem, fixed and got my car back to me by 1:00 p.m. Best service in the city!!

Jul 19, 2018

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Bob Hook employees are like family😃

This dealership is awesome. My family and I are repeat customers for several years. I was within 2 minutes of this location and moved over an hour away....BUT I continue to come here because of the awesome people and quality service. Shout out to Bill in Sales and Bryan and Tim in Service Dept! Keep up the great personal service!😃😃

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David Redding

David Redding

Service Advisor
Recent Reviews

Jul 14, 2018

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Totally Awesome Experience!

I had an oil change/service appointment for 12:30pm today but had to call and reschedule because I had a flat rear tire on my way to Bob Hook in the Dixie Hwy construction chaos. AAA came and put on donut spare. Then took a chance and called Bob Hook again to see if I could still get in today. Chris in Service said "Come on." Checked in Service and was asked if I wanted them to check tire and I said I did. Great. fast service...and they not only checked the tire...they found the problem, repaired It, mounted it and stored the donut in its proper place and I was ready to go! The Service Department was clean and comfortable and even the floor was spic and span. Thank you Service Advisor, David Redding!! You eased my load and got my tire fixed...all beyond my expectations It is hard to find good service today. We have purchased our last ten cars including our Corvette from Bob Hook and come for service. From the receptionist on the phone 4 times today to all the folks in the busy Service Department and especially David Redding...THANK YOU!! JAMES AND DONNA ATHERTON.

May 18, 2018

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Service and Employees

I was very pleased with my services for my vehicle. The employees (especially the Service Manager) with assisting me with understanding my repairs. They did an awesome job. As always, after coming to Bob Hook since 1975, I appreciate a job well done.

Apr 02, 2018

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Great dealership and excellent service

Bought my car here thru David Pryor, who is honest, no nonsense car salesman. David Redding is my go to guy for all my car maintenance, he is very professional, courteous and customer service guy, and I trust him and the people working in the shop to take care of the upkeep of my car, and they do.

Jan 21, 2018

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Made all of it easy

David and Jason made this very easy for me with no stress very professional nice people I would recommend anybody to them best car establishment i have been at

Dec 26, 2017

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Great service

They scheduled me for their first appointment of the day-great because I am an early riser. My phone had lost contact with my car, but they fixed that, along with doing my 15000 mile maintenance service.

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Doug Rogers

Doug Rogers

Commercial Manager
Dealership Experience 20 years 9 months
Industry Experience 41 years 3 months
Recent Reviews

Jun 29, 2020

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very helpful and easy to work with

Bob Hook staff bent over backwards for me in the purchase of 2 trucks. The sales person, Michael Sweets was friendly and easy to work with. Everything he told me was correct and there was no pressure to buy. Thanks Michael and Doug Rogers for all your help.

Jun 14, 2020

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Bob hook chevrolet is my favorite dealership to get a...

Bob hook chevrolet is my favorite dealership to get a car. They make the process of buying a car extremely easy and it doesn't hurt that the staff is very friendly. Bill Dabney helped us with finding and buying our car. He was always in communication with us and updating us on different cars coming in that he thought we would be interested in. I would recommend everyone go see him. Jason is the gentleman who helped us with the final details of signing paperwork. He was easy to talk to and found us the best deal for our loan. I would recommend Bob Hook to everyone!

Mar 03, 2020

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We have a family business and have been buying our Van's...

We have a family business and have been buying our Van's from bob hook for 20 years. Always great and easy to do business with. No pressure or pushing you toward either new or used and we have bought both. Highly recommend this dealership to anyone.

Sep 26, 2019

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"So Easy to Deal With "Bought 2 New Trucks in 2 Weeks"

The owner of our company bought a new Chevy Silverado in 2014, He decided it was time to purchase a new Chevy Silverado. He called Bob Hook again and talked with John Knotts, the salesman, who immediately started looking for a 2020 Silverado. He called Jeff in a few days. Jeff purchased the truck. It was 1/2/3. The next week he decided to purchase a new truck for our Project Manager. The manager goes to Bob Hook Chevrolet, picked out a truck and John Knotts got everything ready in a few days. WHAT BETTER REVIEW CAN YOU GET WHEN A COMPANY BUYS (2) TWO NEW TRUCKS IN (2) WEEKS. THANKS TO JOHN KNOTTS AND DOUG ROGERS FOR YOUR HELP!

Dec 05, 2018

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Pleasantly surprised.

We drove 6 hours to purchase an exact truck that we found online at the dealership but were pleasantly surprised to meet friendly courteous sales people especially our salesman Michael Sweets and Doug Rogers. I would definitely do business again at this dealership regardless of the distance. Thanks guys for all the help.

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Elisha Noe

Elisha Noe

BDC Rep
Recent Reviews

Nov 05, 2018

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Bob Hook Chevrolet

I drove 150 miles to Bob Hook Chevrolet because of selection. I found my vehicle online. It was not available at my local dealers. I initiated an internet inquiry. I was contacted within five minutes and an appointment was scheduled. The entire staff was friendly and knowledgeable. I was able to complete my purchase and drive my vehicle home in a few hours. My sales associate Broderek Huff provided excellent service throughout the entire process.

Oct 10, 2018

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Very comfortable buying experience

Bob Hook Chevrolet provides a good buying atmosphere. They are very responsible when asked for pictures and information... and eager to please. Brodereck was very easy to talk with and a very low pressure type of person,(which I see as very positive!). The dealer service fee did take me by surprise tho...

Oct 09, 2018

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What a wonderful experience!!

I really enjoyed working with William Dabbey and the Bob Hook team. I felt like I was being taken care of like family. They went over and above to make my experience great. Couldn’t be happier and 🧡 my Ford Edge Sport.

May 19, 2018

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Excellent Customer Service

Everyone there was great!!! They had excellent customer service and sales people!!!! They were very friendly and knowledgeable!!! I would highly recommend going their to buy your next vehicle!!

May 16, 2018

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Friendly and genuine service

Steve was a joy to work with. He did everything he could to ensure an easy and enjoyable experience. Best of all, we walked away with an awesome vehicle in what what we believe to be a fair, honest deal. I’d recommend Bob Hook to anyone looking for good, quality service without any of the hallmark sales pitches. Thanks to Steve and his team for their follow through!

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Roger Hoon

Roger Hoon

Fleet Manager
Recent Reviews

Sep 20, 2018

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Satisfied

Incredible service, went above and beyond to get us what we wanted! Roger Hoon made sure my daughter understood everything about her used car. They made everything very easy!

Sep 16, 2017

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Best car purchase ever!

I have looked on line and gone to a few dealerships but Bob Hook was by far the best experience and team to work with! Bill Dabney was very helpful, not push in anyway and answered all my questions! If I or anyone I know needs a car in the future, I will tell them to ask for Bill or Roger Hoon! And Jason made the finance worry free! No nonsense and excellent customer service!

Oct 04, 2012

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Best overall customer service we have ever received. We...

Best overall customer service we have ever received. We have purchased several vehicles from Roger Hoon at Bob Hook's Chevrolet and it has always been a very positive experience.

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Keith McDonald

Keith McDonald

Parts Manager
Recent Reviews

Jul 19, 2018

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Fantastic

Great sales staff and friendly service 3rd vehicle bought here will always come back service department was very courteous and friendly was there within a reasonable amount of time

Jan 31, 2017

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Great service & great salesman! Got a great car & truck!

Bob hook Chevy is awesome!!!! I would never go anywhere else! Love the service & quality of vehicles!!!!!! Salesman are great!!!!!! Great place to buy a car or truck

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Colleen VanHouten

Colleen VanHouten

Sales and Leasing Consultant
Industry Experience 31 years 11 months
Recent Reviews

Aug 03, 2020

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I loved my expierence at Bob Hook Chevrolet! Colleen...

I loved my expierence at Bob Hook Chevrolet! Colleen VanHouten was awesome to work with & made the process of trading in my car so smooth & easy! I would highly recommend contacting Colleen for your next car purchase!

May 10, 2020

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Unbelievable professional service with care. Enjoyed the...

Unbelievable professional service with care. Enjoyed the experience. Colleen/ Cecilia make Bob Hook Chevrolet shine. Top notch service while experiencing an epidemic in the land.

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Nikki Dugger

Nikki Dugger

BDC Represenative
Dealership Experience 10 months
Industry Experience 10 months
Recent Reviews

Jul 16, 2020

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I purchased a GMC Acadia Denali yesterday! Which I drove...

I purchased a GMC Acadia Denali yesterday! Which I drove two hours to purchase because it was exactly what I was looking for. The long drive was well worth it! I love it & they all made my experience quick, easy & non-stressful. Customer service was excellent, especially Bill my car salesman! Thank you all!

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Robert Liberty

Robert Liberty

Sales Consultant
Dealership Experience 3 months
Industry Experience 3 months
Recent Reviews

Jul 06, 2020

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Robert was a awesome young man! He did what it took to...

Robert was a awesome young man! He did what it took to get us the Truck we need him and Jake worked so hard and went above and beyond. Definitely gain all my future business!

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Phil Friedel

Phil Friedel

Parts Manager
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Frank Lopes

Frank Lopes

Social Media Manager
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Duane Rust

Duane Rust

Commercial Sales Rep
Dealership Experience 11 months
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Blake Wray

Blake Wray

Service Advisor
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    Kelly Byrd

    Kelly Byrd

    BDC Manager

    20 Reviews