Staff
Sales
William Dabney
Sales Consultant
Max Minzenberger
Sales
Michael Sweets
Commercial Sales
Kristan Banks
Sales Consultant
John Knotts
Commercial Sales and Leasing
Jimmy Harris
Sales
Jake Bishop
Sales Consultant
Matt Cooper
Sales and Leasing Consultant
Don Mills
Commercial Sales
Colleen VanHouten
Sales and Leasing Consultant
Roger Hoon
Fleet Manager
Mitchal Terry
Sales
Robert Liberty
Sales Consultant
Greg Coleman
Sales
Duane Rust
Commercial Sales Rep
Finance
Jason Dugger
Finance Manager
Cecelia Browning
Finance Manager
Management
Mike Higdon
Pre-Owned Sales Manager
Tim Hagan
New Car Manager
Bob Hook Jr.
President
Bob Hook III
General Manager
Willie Mitchell
Pre-Owned Commercial
Doug Rogers
Commercial Manager
David Hook
General Sales Manager
Lauren Hook
CFO
Service
Ralph Slucher
Service Advisor
Tim Sanders
Service Advisor
Bryan Cook
Service Manager
John Gahimer
Service Advisor
David Redding
Service Advisor
Troy Lintelman
Auto Detail Manager
Keith King
Service Advisor
Blake Wray
Service Advisor
Internet
Kelly Byrd
BDC Manager
Melissa Moore
BDC Rep
Elisha Noe
BDC Rep
Nikki Dugger
BDC Represenative
Collision Center
John Mathis
Body Shop Manager
Amy Edwards
Body Shop Coordinator
Parts
Keith McDonald
Assistant Parts Manager
Phil Friedel
Parts Manager
Administration
Brittney Cano
Receptionist
Lorrie Ligman
Human Resources Manager
William Dabney
Sales Consultant
Oct 12, 2020
Mr.Dabney is by far the best salesman in KY. We have...
Mr.Dabney is by far the best salesman in KY. We have looked all over. He was nicest down to earth man great sales skills. It's worth drive to go see him he works for you. Mrs.Browning in finance was a pleasure also.
Oct 10, 2020
Had a good experience at Bob Hook Chev. Worked with Bill...
Had a good experience at Bob Hook Chev. Worked with Bill Dabney and came to a price we both could live with. Win Win Haved purchased 3 other vehicles from Bob Hook in the past and very happy with all of them. Looking forward to my next purchase and working again with Mr. Dabney. Also, working with Jason in the finance dept. was easy and painless. Everyone I came in contact with was friendly and welcoming.
Oct 09, 2020
I had such a wonderful experience, and Mr. Bill Dabney...
I had such a wonderful experience, and Mr. Bill Dabney provides the most amazing service! And I am loving my new car! Will definitely be coming here for all my future care purchases!
Oct 08, 2020
Friendly staff, great salesman, BillDabney. On the spot,...
Friendly staff, great salesman, BillDabney. On the spot, knowledgeable, helpful. 2nd vehicle bought from him and Bob Hook Chevrolet. We will go back and when we do I hope he’s still around. Thx
Oct 05, 2020
The salesman was very helpful, knowledgeable, and...
The salesman was very helpful, knowledgeable, and professional. I do wish the dealership offered more incentives to customer who buy used cars ,perks for example free oil changes, Free Sirius radiio for a year.at
Jason Dugger
Finance Manager
Oct 24, 2020
Matt Cooper and the staff at Bob Hook Chevrolet made our...
Matt Cooper and the staff at Bob Hook Chevrolet made our car buying experience easy, fast and enjoyable. We will definitely be purchasing our next vehicle at Bob Chevrolet.
Oct 20, 2020
We had a great experience at bob hook Chevrolet. We test...
We had a great experience at bob hook Chevrolet. We test drove a couple SUVs to accommodate the new addition to our family. We needed something bigger and safer. We got a great trade in value for my Elantra and are so happy with the 2018 Santa Fe sport Turbo.
Oct 17, 2020
Excellent service, courteous, efficient, helpful. Allowed...
Excellent service, courteous, efficient, helpful. Allowed to drive several cars until I was able to find the car for me. Special care taken to deliver car.
Oct 16, 2020
Went for an oil change and bought a new (to me) car!! Bob...
Went for an oil change and bought a new (to me) car!! Bob Hook is the best of the best! The sales people are friendly and far from pushy. They even made a 300 mile round trip drive to get the exact car I wanted. I couldn’t be happier with my purchase and Matt Cooper is amazing! Thanks again Bob Hook from your favorite returning customer!!
Oct 13, 2020
Amazing team, they worked very hard to get me into the...
Amazing team, they worked very hard to get me into the vehicle I wanted with the best deal. Huge surprise when I found out about their new power train warranty. Would defiantly recommend and will be a return customer. I have been another Chevrolet dealer ship customer for year but have now been converted to a Bob Hook fan!!!! Check out their inventory and let their team put you in that vehicle. You defiantly WILL NOT be disappointed!
Cecelia Browning
Finance Manager
Oct 23, 2020
We have previously bought a new truck from Jake in Jan,...
We have previously bought a new truck from Jake in Jan, so this week we were looking for a used van, so we called Jake, very pleased with whole process.
Oct 21, 2020
Matt is great to deal with and goes above and beyond to...
Matt is great to deal with and goes above and beyond to provide great service! Couldn't have had a better experience. Even after the fact he still helped when we had a minor issue with the vehicle that he didn't even have to assist with.
Oct 17, 2020
Matt Cooper hooked me up. Highly recommend this...
Matt Cooper hooked me up. Highly recommend this dealership. Matt was a no bs salesman which I appreciate. The warranties this dealership offers are amazing as well.
Oct 13, 2020
For my first time buying a brand new vehicle I couldn’t...
For my first time buying a brand new vehicle I couldn’t have asked for a better experience than what Micheal provided. Professional and understanding as well as very helpful and courteous. For all those reasons I will back in the future to purchase another truck without even shopping around for another deal.
Oct 12, 2020
Mr.Dabney is by far the best salesman in KY. We have...
Mr.Dabney is by far the best salesman in KY. We have looked all over. He was nicest down to earth man great sales skills. It's worth drive to go see him he works for you. Mrs.Browning in finance was a pleasure also.
Max Minzenberger
Sales
Sep 24, 2020
I’ve shopped at several dealerships in the area. I have...
I’ve shopped at several dealerships in the area. I have to say, its the customer service, friendly “no pressure” atmosphere, and the just being in the presences of a well ran dealership/ service department that keeps me coming back. Not to mention the first reason I came to Bob Hook when buying my first car from was the lowest, no haggle prices I could find. Max, as well as his team at Bob Hook are the reason I want everyone I know to come give these guys a chance to experience what I have experienced. I’m certain they too would keep coming back. The cars I’ve bought from Max at Bob Hook NEW 2018 CAMARO NEW 2018 CORVETTE USED 2007 SILVERADO NEW 2020 SILVERADO NEW 2020 MALIBU
Sep 04, 2020
This is the third or fourth vehicle I have purchased from...
This is the third or fourth vehicle I have purchased from Bob Hook Chevrolet. Max went above and beyond locating the correct truck for me.
Aug 27, 2020
Came in with no appointment, met Max when I walked in. He...
Came in with no appointment, met Max when I walked in. He was patient, honest, understanding, and provided awesome guidance! When I tell you - fastest approval and process - ever!! I spent less than 4 hours in there and that included test drives on two vehicles. I can’t recommend Bob Hook dealership and Max, sales consultant, enough!
Aug 13, 2020
I’ve bought 4 vehicles from bob hook. I’ve sold cars...
I’ve bought 4 vehicles from bob hook. I’ve sold cars directly to them and I’ve dealt with the service department. I must say there’s a very even outcome throughout those experiences and that outcome is “satisfaction”. I’m not an easy sell. And I buy the best so I expect the best. I get nothing but the best from bob hook. I’ll keep going back!
May 11, 2020
Thank you Max and Bob for another great deal!!! My...
Thank you Max and Bob for another great deal!!! My second purchase from Bob Hook Chevrolet in three years and won’t be my last!
Mike Higdon
Pre-Owned Sales Manager
Oct 16, 2020
Went for an oil change and bought a new (to me) car!! Bob...
Went for an oil change and bought a new (to me) car!! Bob Hook is the best of the best! The sales people are friendly and far from pushy. They even made a 300 mile round trip drive to get the exact car I wanted. I couldn’t be happier with my purchase and Matt Cooper is amazing! Thanks again Bob Hook from your favorite returning customer!!
Oct 12, 2020
I have never been to a friendlier or more efficient...
I have never been to a friendlier or more efficient dealership than Bob Hook Chevrolet! They are so easy to work with and their service department is amazingly fast! ! Keep up the good work!!
Oct 10, 2020
I would have NEVER thought that the experience of buying...
I would have NEVER thought that the experience of buying a car could be a pleasant one...........until I walked into Bob Hook Chevrolet! From the minute Kristan Banks greeted me at the door, I felt a connection that told me she was willing to work with me to find the car that met my needs. Unlike sales people in other places, Kristan helped me without pressuring me at all. Her easy, welcoming demeanor told me that she was someone who could be trusted. Every person with whom I spoke in the showroom shared Kristan's friendly, welcoming enthusiasm. Because of this unexpected positive experience I will recommend Bob Hook Chevrolet to friends and acquaintances. I intend to take my car to Bob Hook Service Department for routine maintenance because of the excellent customer service I experienced in buying my car there............Thank you, Kristan and Bob Hook Chevrolet for showing me that shopping for/buying a car does not have to be a dreadful experience and can in fact, be a very pleasant one. I left with a car that I love and feeling like I had made some new, trusted friends!
Oct 05, 2020
We received Excellent customer service from Bill Dabney...
We received Excellent customer service from Bill Dabney and Mike Higdon. They allowed us to test drive several options and heard our feedback. They stayed within our budget and met our needs.
Sep 19, 2020
Just bought a 2020 Silverado 1500. Matt Cooper made this...
Just bought a 2020 Silverado 1500. Matt Cooper made this the best experience I have ever had buying a vehicle. He and the rest of the staff at Bob Hook made this a wonderful experience. Thank you again Matt, great job.
Michael Sweets
Commercial Sales
Oct 13, 2020
For my first time buying a brand new vehicle I couldn’t...
For my first time buying a brand new vehicle I couldn’t have asked for a better experience than what Micheal provided. Professional and understanding as well as very helpful and courteous. For all those reasons I will back in the future to purchase another truck without even shopping around for another deal.
Aug 25, 2020
Michael Sweets was very good to work with. he was always...
Michael Sweets was very good to work with. he was always pleasant and responsive to all the questions I ask. We are pleased with our new Truck. Thanks for all the great help during our purchase. Terry
Jul 08, 2020
Phenomenal service from Michael Sweets. I have purchased...
Phenomenal service from Michael Sweets. I have purchased a lot of vehicles for our business. Best experience to date!! Highly recommend Michael and the dealership!
Jun 29, 2020
very helpful and easy to work with
Bob Hook staff bent over backwards for me in the purchase of 2 trucks. The sales person, Michael Sweets was friendly and easy to work with. Everything he told me was correct and there was no pressure to buy. Thanks Michael and Doug Rogers for all your help.
Jun 04, 2020
A Wonderful and Easy Purchase
We bought a truck through Bob Hook. We dealt with Michael Sweet. I always dread the dealer experience, but this transaction totally put me at ease. There was no pressure. No pushy behavior. He was super kind, very helpful, and made the whole experience a joy rather than drudgery. Thank you Michael. First dealer experience I ever had anything good to say about. Thank you!
Ralph Slucher
Service Advisor
Oct 15, 2020
You can’t beat Bob Hook. They have the BEST service...
You can’t beat Bob Hook. They have the BEST service department in town. Great people you can trust. I wouldn’t buy a car anywhere else because service is important. Bryan, Howie, Tim, and Ralph are all awesome! They feel like family to me and never ever let me down. I strongly recommend Bob Hook!!!
Oct 12, 2020
I have never been to a friendlier or more efficient...
I have never been to a friendlier or more efficient dealership than Bob Hook Chevrolet! They are so easy to work with and their service department is amazingly fast! ! Keep up the good work!!
Jul 21, 2019
Very Happy!
Everyone was friendly, great people to work with. Ralph was the one we purchased our vehicle from. He was friendly, honest and easy to talk to. After we purchased the vehicle, he told me I could call him anytime. I did call about something and he was prompt and so courteous. Thank you! Go to Bob Hook😀
Jul 10, 2019
#1 Kentucky Dealership
Bob Hook dealership is a company that honestly cares about their customers.. 2004 no one in Indy seemed willing find the particular vehicle .... called Bob Hook they found just wbat we wanted .... It is now June 2019 our anniversary ... Bob Hook has gone above and beyond again.!!!! We are so grateful that the company still puts customers first.. You are not just a number there..They honestly care about their customers...
May 20, 2019
No pressure.
Ralph and Mike made buying a car so low pressure the first time, that this was our second purchase in two months. In and out in less than two hours. No shady business like other dealers that I have been at in the past. I can not say enough good about my sales team. They said if they didnt have what I wanted they would find it. I found what I wanted 4 hours away. They made it happen and the deal was so nice there was no negotiation, except if Ralph and Mike was buying my wife pizza. Ralph did!
Kristan Banks
Sales Consultant
Oct 23, 2020
Is so helpful coz tried to explain to me as much they can...
Is so helpful coz tried to explain to me as much they can and help me understand! Will be back when it’s time for my next car
Oct 10, 2020
I would have NEVER thought that the experience of buying...
I would have NEVER thought that the experience of buying a car could be a pleasant one...........until I walked into Bob Hook Chevrolet! From the minute Kristan Banks greeted me at the door, I felt a connection that told me she was willing to work with me to find the car that met my needs. Unlike sales people in other places, Kristan helped me without pressuring me at all. Her easy, welcoming demeanor told me that she was someone who could be trusted. Every person with whom I spoke in the showroom shared Kristan's friendly, welcoming enthusiasm. Because of this unexpected positive experience I will recommend Bob Hook Chevrolet to friends and acquaintances. I intend to take my car to Bob Hook Service Department for routine maintenance because of the excellent customer service I experienced in buying my car there............Thank you, Kristan and Bob Hook Chevrolet for showing me that shopping for/buying a car does not have to be a dreadful experience and can in fact, be a very pleasant one. I left with a car that I love and feeling like I had made some new, trusted friends!
Oct 02, 2020
Kristan B. Was absolutely amazing to work with. I let her...
Kristan B. Was absolutely amazing to work with. I let her know what I was looking for, and she found the best vehicle for me! She really found my perfect car. Everyone keeps telling me that it is very obviously mine! It’s also a dream to drive.
Sep 30, 2020
Kristan(salesmen) made it easy to purchase my 2017 Chevy...
Kristan(salesmen) made it easy to purchase my 2017 Chevy cruse. She made me a promise that I would get a approved for my loan within 1hour and 1/2 and she did just that. Thank you for being so efficient. I would definitely recommend my friends that are looking to purchase a new car.
Sep 28, 2020
Kristen was great: very professional and handled all my...
Kristen was great: very professional and handled all my questions with ease. She worked hard to make sure I got the car I wanted at an acceptable price. I really appreciated her friendly and helpful attitude.
John Knotts
Commercial Sales and Leasing
Oct 13, 2020
Found a truck online that fit exactly what I was looking...
Found a truck online that fit exactly what I was looking for and it was very easy to get ahold of this dealership. John Knotts called me right away and got me in the truck for a test drive the same day! Communication was excellent between John and I as it took me some extra time getting financed on the vehicle through my bank. They held the truck for me and were very sympathetic to my small business and the need that I had for this particular truck. I would highly recommend Bob Hook to anyone and will definitely be back on my next search for a vehicle. Thanks again John
Oct 12, 2020
Mr.Dabney is by far the best salesman in KY. We have...
Mr.Dabney is by far the best salesman in KY. We have looked all over. He was nicest down to earth man great sales skills. It's worth drive to go see him he works for you. Mrs.Browning in finance was a pleasure also.
Oct 08, 2020
Worked with John Knott to purchase GMC 3500 van. I asked...
Worked with John Knott to purchase GMC 3500 van. I asked John to find me a 2nd van needed for business. The van even had new bolts for the temporary license plate. Thanks John. Tim Whitfill
Oct 04, 2020
Great experience from beginning to end. John Knotts had...
Great experience from beginning to end. John Knotts had most of the paperwork done before our arrival and made the rest easy. Everyone in the office was very nice and knowledgeable. I would recommend them highly.
Sep 25, 2020
Loved Bob Hook Chevrolet. John Knotts was great to work...
Loved Bob Hook Chevrolet. John Knotts was great to work with. I had a wonderful experience with everyone there. I will go back for sure.
Jimmy Harris
Sales
Oct 22, 2020
Me and my family had an excellent experience at bob...
Me and my family had an excellent experience at bob hook...our salesperson Jimmy Harris is a great salesperson...definitely go check him out for your car needs.
Oct 21, 2020
My salesman James Harris was very good about helping me...
My salesman James Harris was very good about helping me out with the truck showing me all the options and letting me test drive it And explaining about the Bob Hook advantage plan and xxxx Chevy trucks are the best on the road
Oct 19, 2020
Very friendly sales people, good selection of vehicles....
Very friendly sales people, good selection of vehicles. This is one of the top rated dealers in louisville. I will definitely look here for my next vehicle.
Oct 17, 2020
Jimmy Harris is the absolute best! I wouldn’t go anywhere...
Jimmy Harris is the absolute best! I wouldn’t go anywhere else or to anyone else! He makes car shopping a breeze and then some!! Great service & a great experience:)
Oct 12, 2020
Working with Jimmy was great. Worked with me to fund the...
Working with Jimmy was great. Worked with me to fund the vehicle I really wanted. He was also very helpful on deciding if I wanted to buy my current lease
Jake Bishop
Sales Consultant
Oct 23, 2020
We love our salesman Jake Bishop he very professional...
We love our salesman Jake Bishop he very professional and always pleasant to work with.This is our first used vehicle and they treated us very well
Oct 23, 2020
We have previously bought a new truck from Jake in Jan,...
We have previously bought a new truck from Jake in Jan, so this week we were looking for a used van, so we called Jake, very pleased with whole process.
Oct 20, 2020
Jake was great, he knew exactly how to make my wife...
Jake was great, he knew exactly how to make my wife happy, something I normally don’t do. We got a great car at the right price!
Oct 20, 2020
We had a great experience at bob hook Chevrolet. We test...
We had a great experience at bob hook Chevrolet. We test drove a couple SUVs to accommodate the new addition to our family. We needed something bigger and safer. We got a great trade in value for my Elantra and are so happy with the 2018 Santa Fe sport Turbo.
Oct 13, 2020
Amazing team, they worked very hard to get me into the...
Amazing team, they worked very hard to get me into the vehicle I wanted with the best deal. Huge surprise when I found out about their new power train warranty. Would defiantly recommend and will be a return customer. I have been another Chevrolet dealer ship customer for year but have now been converted to a Bob Hook fan!!!! Check out their inventory and let their team put you in that vehicle. You defiantly WILL NOT be disappointed!
Kelly Byrd
BDC Manager
Oct 24, 2020
Matt Cooper and the staff at Bob Hook Chevrolet made our...
Matt Cooper and the staff at Bob Hook Chevrolet made our car buying experience easy, fast and enjoyable. We will definitely be purchasing our next vehicle at Bob Chevrolet.
Oct 13, 2020
Amazing team, they worked very hard to get me into the...
Amazing team, they worked very hard to get me into the vehicle I wanted with the best deal. Huge surprise when I found out about their new power train warranty. Would defiantly recommend and will be a return customer. I have been another Chevrolet dealer ship customer for year but have now been converted to a Bob Hook fan!!!! Check out their inventory and let their team put you in that vehicle. You defiantly WILL NOT be disappointed!
Sep 30, 2020
This was the best experience I have had buying a car. I...
This was the best experience I have had buying a car. I would definitely recommended this company and the sales reps that helped me out. Great job Bob hook team!
Aug 01, 2020
Very helpful and explained everything. Test drove 3 or 4...
Very helpful and explained everything. Test drove 3 or 4 before I decided. Matt was very patient. Financial person very nice and explained everything. Thank you both
Apr 22, 2020
Jimmy was a true gentleman and I was grateful to have him...
Jimmy was a true gentleman and I was grateful to have him as a salesman. Cecilia was an angel with eyes like diamonds. Kelly was the man. 5 star experience overall. Thank you all so much. No pain,all gain.
Matt Cooper
Sales and Leasing Consultant
Oct 24, 2020
Matt Cooper and the staff at Bob Hook Chevrolet made our...
Matt Cooper and the staff at Bob Hook Chevrolet made our car buying experience easy, fast and enjoyable. We will definitely be purchasing our next vehicle at Bob Chevrolet.
Oct 21, 2020
Matt is great to deal with and goes above and beyond to...
Matt is great to deal with and goes above and beyond to provide great service! Couldn't have had a better experience. Even after the fact he still helped when we had a minor issue with the vehicle that he didn't even have to assist with.
Oct 21, 2020
My salesman James Harris was very good about helping me...
My salesman James Harris was very good about helping me out with the truck showing me all the options and letting me test drive it And explaining about the Bob Hook advantage plan and xxxx Chevy trucks are the best on the road
Oct 17, 2020
Matt Cooper hooked me up. Highly recommend this...
Matt Cooper hooked me up. Highly recommend this dealership. Matt was a no bs salesman which I appreciate. The warranties this dealership offers are amazing as well.
Oct 16, 2020
Went for an oil change and bought a new (to me) car!! Bob...
Went for an oil change and bought a new (to me) car!! Bob Hook is the best of the best! The sales people are friendly and far from pushy. They even made a 300 mile round trip drive to get the exact car I wanted. I couldn’t be happier with my purchase and Matt Cooper is amazing! Thanks again Bob Hook from your favorite returning customer!!
Tim Hagan
New Car Manager
Aug 22, 2020
Great place if you’re looking for a vehicle to buy or...
Great place if you’re looking for a vehicle to buy or lease. Matt Cooper was great to work with and very knowledgeable of the vehicle. Would recommend to anyone !!
Apr 08, 2019
New car purchase.
1st new Chevy. Bought a Traverse due to flexibility, multiple grandbaby transport capacity and walk thru second seat row. Great visibility and comfort for small statured driver. Ralph was a pleasure to work with. Everyone made the second largest purchase of most people's lives a pleasure. Thanks
Feb 23, 2019
5 Star Buying Experience
I have purchased 3 vehicles from Bob Hook. It is always a good experience! Bill, Tim and Jason make the process easy! I highly recommend Bob Hook Chevrolet.
Feb 11, 2019
They take care of you
I worked with Ralph, was very impressed by his openness & noticed that he was even checking things about the care I otherwise might have forgotten to check, such as the A/C (it being winter & all). Any of the little issues with the car he was able to he took care of, fantastic experience. The rest of the crew that helped me was equally helpful & professional.
Jan 25, 2019
Great job
Dealership experience was excellent I worked with Bill Dabney and he excellent and very knowledgeable salesman. All paperwork was done in timely. I would definitely recommend this dealership and send my friends to Mr. Bill Dabney. Thank you
Bob Hook Jr.
President
Apr 22, 2020
Jimmy was a true gentleman and I was grateful to have him...
Jimmy was a true gentleman and I was grateful to have him as a salesman. Cecilia was an angel with eyes like diamonds. Kelly was the man. 5 star experience overall. Thank you all so much. No pain,all gain.
Mar 13, 2020
Matt Cooper was amazing to work with. He listed to my...
Matt Cooper was amazing to work with. He listed to my needs and found something that fit those needs in my price range. Thanks again.
Oct 25, 2019
Thank you Bill Dabney
Thank you Bill for a great experience yesterday. I had no intention of buying a vehicle yesterday, I was stopping in for what I feared was some costly repairs. We talked with the Service Manager weighing the options of repairs or trade and buy new. You allowed me to digest the information without any pressure and then delivered on a great new 2019 Tahoe. Thank you again Bill and Bob Hook Chevrolet for making the day enjoyable. Keith Masoud
Mar 11, 2019
Fantastic professionals. Very personable. Ralph was terrific
We will definitely come back Here to get a vehicle for our daughter in September when she gets her license. Great place overall, very friendly staff
Mar 07, 2019
Great salesman
Just bought my first new car in 16. Years very scary.. but hada great salesman to help us through the deal .go see BIll dabney he will take care of you ... the. Whole staff friendly helpful and honest thanks again bill
Bob Hook III
General Manager
Sep 04, 2020
This is the third or fourth vehicle I have purchased from...
This is the third or fourth vehicle I have purchased from Bob Hook Chevrolet. Max went above and beyond locating the correct truck for me.
May 11, 2020
Thank you Max and Bob for another great deal!!! My...
Thank you Max and Bob for another great deal!!! My second purchase from Bob Hook Chevrolet in three years and won’t be my last!
Apr 22, 2020
Jimmy was a true gentleman and I was grateful to have him...
Jimmy was a true gentleman and I was grateful to have him as a salesman. Cecilia was an angel with eyes like diamonds. Kelly was the man. 5 star experience overall. Thank you all so much. No pain,all gain.
Mar 08, 2020
If your looking for new or pre-owned vehicle? Anything...
If your looking for new or pre-owned vehicle? Anything you need go see Matt Cooper at Bob Hook Chevy. I have been buying vehicles there for years...my past salesmen have retired but I ran into Matt Cooper who was amazing, at tentative, and has excellent customer service skills. He even helped me detach my toolboxes. What ever you need contact Matt Cooper at Bob Hook Chevy...they and Matt are simply the best.
Nov 10, 2019
Matt Cooper was very helpful explaining all the features...
Matt Cooper was very helpful explaining all the features in our new Tahoe...best dealer experience we’ve ever had, the entire team was great to work with
Willie Mitchell
Pre-Owned Commercial
Jun 26, 2020
Great experience
John Knotts was a pleasure to work with. We worked over the phone with John, and then drove about 140 miles to pick up a used Ford Transit for our business.
May 23, 2020
After viewing 20 plus pictures of the 2016 F-350SD...
After viewing 20 plus pictures of the 2016 F-350SD Service Bed work truck with material rack that was soon to be my New Fence Truck there was little to explore once I arrived to make my purchase:)
Jan 21, 2020
John Knotts provided wonderful customer service and we...
John Knotts provided wonderful customer service and we had a seamless transaction! Everyone was so kind and went out of their way to help us.
Jan 13, 2020
These guys are awesome great service. We are a fire...
These guys are awesome great service. We are a fire department and are excited for our new purchase. Thanks again !!! Mossy pond fire department. Florida
Jan 10, 2020
Hi,John, Willie, Jason.You guys are wonderful and...
Hi, John, Willie, Jason. You guys are wonderful and professional. John I know you worked very hard even a follow up was appropriate. Thanks again H & A Supplies
Melissa Moore
BDC Rep
Oct 26, 2020
I bought a Silverado pickup on 10/22/20. The sales person...
I bought a Silverado pickup on 10/22/20. The sales person was Mitchal Terry. She made the buying experience easy and pleasant. Thanks Mitchal.
Jul 21, 2020
After utilizing cars.com and the dealership website, we...
After utilizing cars.com and the dealership website, we drove over from Lexington to work with Kelly, Bill and Melissa on the purchase of a 2016 Chevrolet Traverse. We secured a good deal and from the staff to be helpful and thorough.
May 28, 2020
The staff was fantastic to myself and my family. They...
The staff was fantastic to myself and my family. They were very courteous and accommodating. I had communicated with other dealerships and had nothing but trouble. But bob hook was helpful, kind, efficient, insightful, and really just made the situation stress free.
Nov 13, 2018
Great experience, no car sales shenanigans
Ralph Slucher and the team presented me with the first actually enjoyable car purchase of my car-buying career! Every dealer claims to be ‘no-nonsense’ but these guys actually did it. Good price out the gate, fair and reasonable trade in offer off the bat, no pressure easy buying process, no stupid markup fabric treatment nonsense. Internet sales folks were friendly and didn’t text-spam like other dealerships. Less than an hour in the actual dealership. Highly recommend for your Chevy needs!
Nov 10, 2018
2018 Silverado purchase
Purchased a new silverado today from Bill Dabney.would recommend him to anyone wsnting to purchase a vehicle.i have purchased 2 new vehicles from him and my family has purchased quite a few.thanks Bill
Don Mills
Commercial Sales
Aug 18, 2020
Don is the reason we can all feel good about buying a...
Don is the reason we can all feel good about buying a vehicle. You found a real friend when you talk with him! Thanks Don
Dec 03, 2019
Excellent Customer Service with Don Mills. Have purchased...
Excellent Customer Service with Don Mills. Have purchased multi trucks and vans for my business with him. Made several refers that were just as satisfied!
Jul 11, 2019
Excellent
Excellent buying experience. Don Mills in the commercial sales office found a cost-effective solution for my business. I'll be back for my next van!
Jun 28, 2019
Great experience!
After shopping around for two weeks I walked into Bob Hook Chevrolet and was greated with smiles and genuine hospitality by everyone. I loved the big dealership with a small personal feeling about it. The salesman I was referred to, Don Mills, was very patient while listening all of my needs. Based off of that he gathered various models that fit all those needs. After my wife and I found the perfect vehicle, we went back to see Don and broke down some nubers so we could go through the application process. This was something I was not only unsure about, but frankly it was a fight I thought I couldn't win. Don and Jason Dugger, the financing manager, got us approved with a payment below what I was hoping and an interest rate that was much less than what I anticipated. After some texts back and forth and two visits in the store, I drove off the lot loving my brand new car and feeling great about my experience at Bob Hook Chevrolet. Long story short, my wife and I both loved how we were treated by everyone on the team and will be lifelong customers. I also recommend anyone to go see Don Mills and Jason Dugger! They're very professional and great at what they do! Thank you all!!!
Feb 14, 2019
Great experience at Bob Hook Chevy
Great experience all the way around, from friendly greeting at the door to showing us exactly what we wanted to see. No fuss pricing and drove out with exactly what we wanted. We will definitely go back for our next vehicle.
Tim Sanders
Service Advisor
Oct 15, 2020
You can’t beat Bob Hook. They have the BEST service...
You can’t beat Bob Hook. They have the BEST service department in town. Great people you can trust. I wouldn’t buy a car anywhere else because service is important. Bryan, Howie, Tim, and Ralph are all awesome! They feel like family to me and never ever let me down. I strongly recommend Bob Hook!!!
Aug 13, 2020
John and Tim at Bob Hook Chevrolet really treated us like...
John and Tim at Bob Hook Chevrolet really treated us like family. My wife, kids and dog were on a road trip and had a significant mishap with the Chevy while in Louisville. They hobbled into Bob Hook and it was like we had known these folks all our lives. They problem solved, stayed patient with us as we ran through all the options and made it so my family could get back on the road trip that almost ended before it started. Thank you!
Oct 31, 2018
Mr dreams in driveways strikes again
Mr. Huff singlehandedly may have changed the way we feel about the car buying experience.. we felt no pressure. He informed us of our options based on the criteria we gave him. It was an overall excellent experience.
Oct 22, 2018
Angels
Went above and beyond!!! Best service I've ever received!! This family owned busines...does just that!! Treats you like family!! HIGLY RECOMMEND!!!!! Hats off!!!
Jul 19, 2018
Bob Hook employees are like family😃
This dealership is awesome. My family and I are repeat customers for several years. I was within 2 minutes of this location and moved over an hour away....BUT I continue to come here because of the awesome people and quality service. Shout out to Bill in Sales and Bryan and Tim in Service Dept! Keep up the great personal service!😃😃
Colleen VanHouten
Sales and Leasing Consultant
Oct 25, 2020
Colleen was the best. She made shopping for a car the...
Colleen was the best. She made shopping for a car the easiest and fastest it has ever been and she is very patient and kind.
Oct 19, 2020
Bob Hook is the best dealership I’ve ever dealt with. My...
Bob Hook is the best dealership I’ve ever dealt with. My sales lady was amazing. Colleen VanHouten was my salesperson and she treated me amazingly kind, respectful, and like I was part of the family. I recommend anyone that needs to purchase a vehicle to definitely go to Bob Hook Chevrolet on Batdstown Rd. You will never get an experience anywhere else like you will there. I am truly satisfied, grateful and felt like I got a blessing from God dealing with this dealership. Amazing Amazing Amazing Thank you Bob Hook and definitely thank you to Colleen VanHouten
Oct 17, 2020
Colleen VanHouten was friendly, helpful and didn't make...
Colleen VanHouten was friendly, helpful and didn't make me feel any pressure while showing me a used Impala. Would recommend anyone to ask for Colleen if your looking to buy a new car.
Oct 10, 2020
Colleen Vanhouten was an amazing person to purchase a car...
Colleen Vanhouten was an amazing person to purchase a car from. As soon as I walked it I had a great vibe. She listened to everything I wanted and kept me in my price range. I had previously had horrible experiences when buying a car but Colleen changed that. I am walking away with a car I love that also doesn’t break my budget! Thank you for your hard work!
Sep 30, 2020
This was the best experience I have had buying a car. I...
This was the best experience I have had buying a car. I would definitely recommended this company and the sales reps that helped me out. Great job Bob hook team!
Bryan Cook
Service Manager
Oct 15, 2020
You can’t beat Bob Hook. They have the BEST service...
You can’t beat Bob Hook. They have the BEST service department in town. Great people you can trust. I wouldn’t buy a car anywhere else because service is important. Bryan, Howie, Tim, and Ralph are all awesome! They feel like family to me and never ever let me down. I strongly recommend Bob Hook!!!
Oct 21, 2019
18 foot box truck
Very easy to deal with and very friendly It was a quick transaction with no hassle I would certainly by another vehicle from them and would recommend them to my friends
Oct 22, 2018
Angels
Went above and beyond!!! Best service I've ever received!! This family owned busines...does just that!! Treats you like family!! HIGLY RECOMMEND!!!!! Hats off!!!
Oct 09, 2018
What a wonderful experience!!
I really enjoyed working with William Dabbey and the Bob Hook team. I felt like I was being taken care of like family. They went over and above to make my experience great. Couldn’t be happier and 🧡 my Ford Edge Sport.
Aug 06, 2018
Outstanding experience!
The service department personnel are professional, yet warm and personable. I had my car towed overnight not knowing what was wrong with it. They called me before I even had a chance to call them. They found out the problem, fixed and got my car back to me by 1:00 p.m. Best service in the city!!
John Gahimer
Service Advisor
Apr 22, 2020
Jimmy was a true gentleman and I was grateful to have him...
Jimmy was a true gentleman and I was grateful to have him as a salesman. Cecilia was an angel with eyes like diamonds. Kelly was the man. 5 star experience overall. Thank you all so much. No pain,all gain.
Oct 21, 2019
18 foot box truck
Very easy to deal with and very friendly It was a quick transaction with no hassle I would certainly by another vehicle from them and would recommend them to my friends
Feb 11, 2019
They take care of you
I worked with Ralph, was very impressed by his openness & noticed that he was even checking things about the care I otherwise might have forgotten to check, such as the A/C (it being winter & all). Any of the little issues with the car he was able to he took care of, fantastic experience. The rest of the crew that helped me was equally helpful & professional.
May 18, 2018
Service and Employees
I was very pleased with my services for my vehicle. The employees (especially the Service Manager) with assisting me with understanding my repairs. They did an awesome job. As always, after coming to Bob Hook since 1975, I appreciate a job well done.
Aug 24, 2017
No nonsense dealership
I really enjoyed my no nonsense experienced with William Dabney and Bob Hook Chevrolet William Dabny is very courteous and very knowledgeable about the product he is selling
David Redding
Service Advisor
Sep 29, 2020
Great service and sales people. I’ve been a customer for...
Great service and sales people. I’ve been a customer for 23 years and they have consistently been taken great care of my chevrolet vehicles. Jimmy Harris was my sales representative.
Jul 14, 2018
Totally Awesome Experience!
I had an oil change/service appointment for 12:30pm today but had to call and reschedule because I had a flat rear tire on my way to Bob Hook in the Dixie Hwy construction chaos. AAA came and put on donut spare. Then took a chance and called Bob Hook again to see if I could still get in today. Chris in Service said "Come on." Checked in Service and was asked if I wanted them to check tire and I said I did. Great. fast service...and they not only checked the tire...they found the problem, repaired It, mounted it and stored the donut in its proper place and I was ready to go! The Service Department was clean and comfortable and even the floor was spic and span. Thank you Service Advisor, David Redding!! You eased my load and got my tire fixed...all beyond my expectations It is hard to find good service today. We have purchased our last ten cars including our Corvette from Bob Hook and come for service. From the receptionist on the phone 4 times today to all the folks in the busy Service Department and especially David Redding...THANK YOU!! JAMES AND DONNA ATHERTON.
May 18, 2018
Service and Employees
I was very pleased with my services for my vehicle. The employees (especially the Service Manager) with assisting me with understanding my repairs. They did an awesome job. As always, after coming to Bob Hook since 1975, I appreciate a job well done.
Apr 02, 2018
Great dealership and excellent service
Bought my car here thru David Pryor, who is honest, no nonsense car salesman. David Redding is my go to guy for all my car maintenance, he is very professional, courteous and customer service guy, and I trust him and the people working in the shop to take care of the upkeep of my car, and they do.
Jan 21, 2018
Made all of it easy
David and Jason made this very easy for me with no stress very professional nice people I would recommend anybody to them best car establishment i have been at
Doug Rogers
Commercial Manager
Sep 04, 2020
This is the third or fourth vehicle I have purchased from...
This is the third or fourth vehicle I have purchased from Bob Hook Chevrolet. Max went above and beyond locating the correct truck for me.
Jun 29, 2020
very helpful and easy to work with
Bob Hook staff bent over backwards for me in the purchase of 2 trucks. The sales person, Michael Sweets was friendly and easy to work with. Everything he told me was correct and there was no pressure to buy. Thanks Michael and Doug Rogers for all your help.
Jun 14, 2020
Bob hook chevrolet is my favorite dealership to get a...
Bob hook chevrolet is my favorite dealership to get a car. They make the process of buying a car extremely easy and it doesn't hurt that the staff is very friendly. Bill Dabney helped us with finding and buying our car. He was always in communication with us and updating us on different cars coming in that he thought we would be interested in. I would recommend everyone go see him. Jason is the gentleman who helped us with the final details of signing paperwork. He was easy to talk to and found us the best deal for our loan. I would recommend Bob Hook to everyone!
Mar 03, 2020
We have a family business and have been buying our Van's...
We have a family business and have been buying our Van's from bob hook for 20 years. Always great and easy to do business with. No pressure or pushing you toward either new or used and we have bought both. Highly recommend this dealership to anyone.
Sep 26, 2019
"So Easy to Deal With "Bought 2 New Trucks in 2 Weeks"
The owner of our company bought a new Chevy Silverado in 2014, He decided it was time to purchase a new Chevy Silverado. He called Bob Hook again and talked with John Knotts, the salesman, who immediately started looking for a 2020 Silverado. He called Jeff in a few days. Jeff purchased the truck. It was 1/2/3. The next week he decided to purchase a new truck for our Project Manager. The manager goes to Bob Hook Chevrolet, picked out a truck and John Knotts got everything ready in a few days. WHAT BETTER REVIEW CAN YOU GET WHEN A COMPANY BUYS (2) TWO NEW TRUCKS IN (2) WEEKS. THANKS TO JOHN KNOTTS AND DOUG ROGERS FOR YOUR HELP!
Elisha Noe
BDC Rep
Nov 05, 2018
Bob Hook Chevrolet
I drove 150 miles to Bob Hook Chevrolet because of selection. I found my vehicle online. It was not available at my local dealers. I initiated an internet inquiry. I was contacted within five minutes and an appointment was scheduled. The entire staff was friendly and knowledgeable. I was able to complete my purchase and drive my vehicle home in a few hours. My sales associate Broderek Huff provided excellent service throughout the entire process.
Oct 10, 2018
Very comfortable buying experience
Bob Hook Chevrolet provides a good buying atmosphere. They are very responsible when asked for pictures and information... and eager to please. Brodereck was very easy to talk with and a very low pressure type of person,(which I see as very positive!). The dealer service fee did take me by surprise tho...
Oct 09, 2018
What a wonderful experience!!
I really enjoyed working with William Dabbey and the Bob Hook team. I felt like I was being taken care of like family. They went over and above to make my experience great. Couldn’t be happier and 🧡 my Ford Edge Sport.
May 19, 2018
Excellent Customer Service
Everyone there was great!!! They had excellent customer service and sales people!!!! They were very friendly and knowledgeable!!! I would highly recommend going their to buy your next vehicle!!
May 16, 2018
Friendly and genuine service
Steve was a joy to work with. He did everything he could to ensure an easy and enjoyable experience. Best of all, we walked away with an awesome vehicle in what what we believe to be a fair, honest deal. I’d recommend Bob Hook to anyone looking for good, quality service without any of the hallmark sales pitches. Thanks to Steve and his team for their follow through!
David Hook
General Sales Manager
Oct 01, 2020
Bill was amazing, helping me find the best car to fit my...
Bill was amazing, helping me find the best car to fit my budget and family!! Thanks a lot!! Thank you David hook for your help also! You guys rock!
Sep 24, 2020
I’ve shopped at several dealerships in the area. I have...
I’ve shopped at several dealerships in the area. I have to say, its the customer service, friendly “no pressure” atmosphere, and the just being in the presences of a well ran dealership/ service department that keeps me coming back. Not to mention the first reason I came to Bob Hook when buying my first car from was the lowest, no haggle prices I could find. Max, as well as his team at Bob Hook are the reason I want everyone I know to come give these guys a chance to experience what I have experienced. I’m certain they too would keep coming back. The cars I’ve bought from Max at Bob Hook NEW 2018 CAMARO NEW 2018 CORVETTE USED 2007 SILVERADO NEW 2020 SILVERADO NEW 2020 MALIBU
Sep 04, 2020
This is the third or fourth vehicle I have purchased from...
This is the third or fourth vehicle I have purchased from Bob Hook Chevrolet. Max went above and beyond locating the correct truck for me.
Aug 13, 2020
I’ve bought 4 vehicles from bob hook. I’ve sold cars...
I’ve bought 4 vehicles from bob hook. I’ve sold cars directly to them and I’ve dealt with the service department. I must say there’s a very even outcome throughout those experiences and that outcome is “satisfaction”. I’m not an easy sell. And I buy the best so I expect the best. I get nothing but the best from bob hook. I’ll keep going back!
Roger Hoon
Fleet Manager
Oct 17, 2020
Excellent service, courteous, efficient, helpful. Allowed...
Excellent service, courteous, efficient, helpful. Allowed to drive several cars until I was able to find the car for me. Special care taken to deliver car.
Sep 20, 2018
Satisfied
Incredible service, went above and beyond to get us what we wanted! Roger Hoon made sure my daughter understood everything about her used car. They made everything very easy!
Sep 16, 2017
Best car purchase ever!
I have looked on line and gone to a few dealerships but Bob Hook was by far the best experience and team to work with! Bill Dabney was very helpful, not push in anyway and answered all my questions! If I or anyone I know needs a car in the future, I will tell them to ask for Bill or Roger Hoon! And Jason made the finance worry free! No nonsense and excellent customer service!
Oct 04, 2012
Best overall customer service we have ever received. We...
Best overall customer service we have ever received. We have purchased several vehicles from Roger Hoon at Bob Hook's Chevrolet and it has always been a very positive experience.
John Mathis
Body Shop Manager
Aug 13, 2020
John and Tim at Bob Hook Chevrolet really treated us like...
John and Tim at Bob Hook Chevrolet really treated us like family. My wife, kids and dog were on a road trip and had a significant mishap with the Chevy while in Louisville. They hobbled into Bob Hook and it was like we had known these folks all our lives. They problem solved, stayed patient with us as we ran through all the options and made it so my family could get back on the road trip that almost ended before it started. Thank you!
Aug 12, 2020
My experience at this body shop was amazing. They do...
My experience at this body shop was amazing. They do quality work and my car looked better than before. I highly recommend this body shop to anyone. Thanks John. Your crew is awesome!!!!!!!
Aug 12, 2020
I was told about Bob Hook Chevrolet‘S auto collision...
I was told about Bob Hook Chevrolet‘S auto collision center through a friend. I knew Bob Hook Chevrolet to be a family owned business, and took my car to be repaired there. John Mathis waited on me in the repair shop and was the kindest, most professional and personable person I have dealt with in a long time. The Collision Center did a wonderful job repairing my car back to new again and I enjoyed dealing with John and his team of auto collision specialists.
Keith McDonald
Assistant Parts Manager
Sep 04, 2020
This is the third or fourth vehicle I have purchased from...
This is the third or fourth vehicle I have purchased from Bob Hook Chevrolet. Max went above and beyond locating the correct truck for me.
Jul 19, 2018
Fantastic
Great sales staff and friendly service 3rd vehicle bought here will always come back service department was very courteous and friendly was there within a reasonable amount of time
Jan 31, 2017
Great service & great salesman! Got a great car & truck!
Bob hook Chevy is awesome!!!! I would never go anywhere else! Love the service & quality of vehicles!!!!!! Salesman are great!!!!!! Great place to buy a car or truck
Mitchal Terry
Sales
Oct 26, 2020
I bought a Silverado pickup on 10/22/20. The sales person...
I bought a Silverado pickup on 10/22/20. The sales person was Mitchal Terry. She made the buying experience easy and pleasant. Thanks Mitchal.
Oct 12, 2020
Mitchell Terry was a very friendly and nice sales rep to...
Mitchell Terry was a very friendly and nice sales rep to work with. The lady that took care of all the paperwork was very nice and the process of buying the SUV didn’t take long.
Oct 09, 2020
Had an awesome experience working with Mitchal Terry. She...
Had an awesome experience working with Mitchal Terry. She was an Ultimate professional very knowledgeable of the vehicle and services that was offered by your company.
Nikki Dugger
BDC Represenative
Sep 30, 2020
This was the best experience I have had buying a car. I...
This was the best experience I have had buying a car. I would definitely recommended this company and the sales reps that helped me out. Great job Bob hook team!
Jul 16, 2020
I purchased a GMC Acadia Denali yesterday! Which I drove...
I purchased a GMC Acadia Denali yesterday! Which I drove two hours to purchase because it was exactly what I was looking for. The long drive was well worth it! I love it & they all made my experience quick, easy & non-stressful. Customer service was excellent, especially Bill my car salesman! Thank you all!
Robert Liberty
Sales Consultant
Sep 13, 2020
Robert was very patient and not pushy. he was also very...
Robert was very patient and not pushy. he was also very nice and friendly. Everyone else works there was very nice and friendly as well!
Jul 06, 2020
Robert was a awesome young man! He did what it took to...
Robert was a awesome young man! He did what it took to get us the Truck we need him and Jake worked so hard and went above and beyond. Definitely gain all my future business!
Brittney Cano
Receptionist
Oct 17, 2020
Excellent service, courteous, efficient, helpful. Allowed...
Excellent service, courteous, efficient, helpful. Allowed to drive several cars until I was able to find the car for me. Special care taken to deliver car.
Troy Lintelman
Auto Detail Manager
Sep 19, 2020
Just bought a 2020 Silverado 1500. Matt Cooper made this...
Just bought a 2020 Silverado 1500. Matt Cooper made this the best experience I have ever had buying a vehicle. He and the rest of the staff at Bob Hook made this a wonderful experience. Thank you again Matt, great job.
Lorrie Ligman
Human Resources Manager