Bob Hook Chevrolet Staff | Louisville Chevrolet Dealer

William Dabney

Sales Consultant

258 Reviews

Dealership Experience 23 years 10 months

Industry Experience 23 years 10 months

If you have ever set foot in our showroom, you have probably heard Bill exclaiming something or sending laughter around the room. Faith and family are the two most important things to Bill, and you can tell when you get to know him. He also likes sports, listening to music, and saving money. He has a daughter, one sister and two brothers. His eclectic taste in sports teams includes the Baltimore Orioles and Cleveland Browns.

Great to deal with Bob Hook Chevy and their best salesman Bill Dabney again today. Great deal fabulous trade in value. We always keep coming back for super customer service. We will recommend to all our family and friends

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Jason Dugger

Finance Manager

239 Reviews

Dealership Experience 11 years 10 months

Industry Experience 23 years 3 months

Jason grew up in Huntsville, AL until moving to Kentucky at 7 years old. He started in retail at a young age at Circuit City, where he met his wife Sherri. They have been married since 2001 with 3 children (Chas, Nikki, Camron). Since 1999 he has been in the automotive industry. He is an avid sports fan and supports University of Alabama, the Steelers, and the Celtics. The best advice Jason has to offer is that success is equal parts attitude and effort.

They were down to earth and we had a great buying experience with Bill. We arrived right at closing time but did not feel rushed off.

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Cecelia Browning

Finance Manager

171 Reviews

Cecilia grew up in Marion County and when she moved to Louisville in 1999 she brought her lovable country accent with her! She started her career in the auto industry at that time and has been "hooked" ever since. When she's not at work she loves shopping, decorating her home, riding horses, and going to live concerts with her husband Donnie.

Matt Cooper in sales and the entire staff at Bob Hook Chevrolet were great to work with. There was absolutely no pressure on anyone at anytime. I commented to the lady in finance that the paperwork was painless. She handed me her easy button to push. It truly was a pleasant experience. I would not hesitate to recommend them to anyone.

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Matt Cooper

Sales and Leasing Consultant

55 Reviews

Dealership Experience 2 years

Industry Experience 18 years 1 months

There customer service and salesman where great Matt Cooper and Kelly helped make my experience dealing with them easy and very stress free. I will definitely return there

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Max Minzenberger

Sales

48 Reviews

Dealership Experience 7 years 10 months

Max graduated from Eastern Kentucky with a BA in his younger years. He has a wife Cristina and they recently had two twin girls, Annaleigh and Emma. Even as a new father, Max finds time to run like crazy. You would be hard pressed to find another car salesman who could beat him in a half marathon. Before Covid, he loved going to concerts, now he scratches that itch by putting on headphones and dancing around on the sidewalk outside his home. Neighbors are concerned but his family at the office know that it could be a lot worse. His favorite quote to live by is “in the end, you won’t remember the time you spent working in the office or mowing your lawn. Climb that damn mountain.”

This is the third or fourth vehicle I have purchased from Bob Hook Chevrolet. Max went above and beyond locating the correct truck for me.

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Michael Sweets

Commercial Sales

40 Reviews

Dealership Experience 7 years 4 months

Industry Experience 7 years 4 months

I owned my own business for 35 years. This gives me a unique perspective on commercial sales and service - I have been in my customers shoes and understand the complexities of running a business - and how vehicles can be the life blood of an organization. Michael is one of our commercial and fleet sales representative, but he might as well be a motivational speaker with the wisdom that he lives by. Some examples of this are, a UofL baseball coach once told him, “go out there and win the day, the championship will follow”. Another favorite is, “practice like you’ve never won, perform like you’ve never lost”. Perhaps. The most helpful, “If mom’s not happy, no one is happy!”.

Great service, great price, and a great overall experience! Thank you! We look forward to doing future business with you guys! Micheal Sweets was awesome!

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Jake Bishop

Sales Consultant

36 Reviews

Jake grew up in the small town of Mt. Carmel, IL. He is second generation in the automotive business, His father has owned and operated Bishop Motors for over 48 years. After graduating EKU with a BA in Communication Studies he went back to the family business of helping people get in to automobiles. After spending time working for his dad, he went to Kenny Kent Chevrolet where he spent some time working on product knowledge and customer service. He moved to the Louisville market to be around his loving wife (Alexa) and her family. He has been with the Hook family now for 4+ years and enjoys spending time with his customers and helping them get into vehicles that they love. His hobbies include spending time with family, golf, and poker. One of his biggest dreams includes being on the show Survivor one day. If you have any questions he would love to help provide you with the right answers along with the exceptional customer service he can provide.

Jake Bishop was an awesome person to go thru the car buying experience with. Very friendly and knowledgeable. Best car buying experience we ever had.

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Mike Higdon

Pre-Owned Sales Manager

35 Reviews

Dealership Experience 7 years 9 months

Industry Experience 35 years 9 months

I have been in the automotive industry since 1985. I live in Southern Indiana and Blessed with a wonderful wife and 4 great kids. I am a Deacon of Eastern Heights Baptist Church. I am excited after years being in this business to hopefully finish my career here at Bob Hook Chevrolet. Family owned and a place that treats employees and customers like family.

I would have NEVER thought that the experience of buying a car could be a pleasant one...........until I walked into Bob Hook Chevrolet! From the minute Kristan Banks greeted me at the door, I felt a connection that told me she was willing to work with me to find the car that met my needs. Unlike sales people in other places, Kristan helped me without pressuring me at all. Her easy, welcoming demeanor told me that she was someone who could be trusted. Every person with whom I spoke in the showroom shared Kristan's friendly, welcoming enthusiasm. Because of this unexpected positive experience I will recommend Bob Hook Chevrolet to friends and acquaintances. I intend to take my car to Bob Hook Service Department for routine maintenance because of the excellent customer service I experienced in buying my car there............Thank you, Kristan and Bob Hook Chevrolet for showing me that shopping for/buying a car does not have to be a dreadful experience and can in fact, be a very pleasant one. I left with a car that I love and feeling like I had made some new, trusted friends!

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Jimmy Harris

Sales

34 Reviews

Dealership Experience 13 years 7 months

Industry Experience 13 years 7 months

Jimmy Harris is a long-time member of the dealership family. We are blessed to have him as he is a man who knows a thing or two about family. Father of 8 with 9 grandchildren, the man sure knows how to build something. He loves basketball and football and watching his grandkids go to work on the sports field. If Jimmy was inventing a holiday, it would be one of complete rest where everyone just stays at home with the family. In another life, Jimmy would be a preacher or a politician, and you would agree with this the moment you come in contact with his charisma.

This is the 3rd vehicle I have purchased from Bob Hook Chevrolet and I won't go anywhere else. I highly recommend this dealer now.

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Ralph Slucher

Service Advisor

34 Reviews

Dealership Experience 3 years 1 months

Industry Experience 16 years 8 months

Automobiles and customer service have always been a big part of my life. Growing up in a small body/mechanical shop in Palmyra, Indiana run by my father I've learned the importance of taking care of our customers. With that being said, the business values I learned to live by there will always be the forefront of my interactions with you.

Everyone was friendly, great people to work with. Ralph was the one we purchased our vehicle from. He was friendly, honest and easy to talk to. After we purchased the vehicle, he told me I could call him anytime. I did call about something and he was prompt and so courteous. Thank you! Go to Bob Hook😀

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Kristan Banks

Sales Consultant

32 Reviews

Industry Experience 9 years 8 months

Getting a vehicle doesn't have to be a difficult, or scary experience!! At Bob Hook Chevrolet, you will find people who care. The journey of walking a guest into the ownership of a vehicle is something I live for. Seeing the smile on the faces of people who are getting fair treatment with genuine concern is what I strive for. Turning a client into a friend is simple because I treat them how I want to be treated. I am a firm believer in making things make sense to my guests. I value your time and would like to thank you in advance for the opportunity to earn your business.

I would have NEVER thought that the experience of buying a car could be a pleasant one...........until I walked into Bob Hook Chevrolet! From the minute Kristan Banks greeted me at the door, I felt a connection that told me she was willing to work with me to find the car that met my needs. Unlike sales people in other places, Kristan helped me without pressuring me at all. Her easy, welcoming demeanor told me that she was someone who could be trusted. Every person with whom I spoke in the showroom shared Kristan's friendly, welcoming enthusiasm. Because of this unexpected positive experience I will recommend Bob Hook Chevrolet to friends and acquaintances. I intend to take my car to Bob Hook Service Department for routine maintenance because of the excellent customer service I experienced in buying my car there............Thank you, Kristan and Bob Hook Chevrolet for showing me that shopping for/buying a car does not have to be a dreadful experience and can in fact, be a very pleasant one. I left with a car that I love and feeling like I had made some new, trusted friends!

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Colleen VanHouten

Sales and Leasing Consultant

31 Reviews

Industry Experience 32 years 7 months

If we voted on superlatives, Colleen would win most likely to be cast in a major ensemble comedy. In another life, she would be a stand-up comedian. In this life however, the best joke she ever made was choosing to be a Cleveland Browns fan (just kidding Colleen.. kinda). She enjoys music, reading, and being by the water. She has three children, although only one of them is human, who she loves very much. Her favorite advice she has ever heard is “kindness is always in fashion”.

We had a wonderful experience buying our new van! Colleen was super helpful, got everything done quickly, and we are so happy with the whole experience!

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John Knotts

Commercial Sales and Leasing

30 Reviews

Dealership Experience 3 years 1 months

Industry Experience 3 years 1 months

John is a man who loves getting out and being active. He likes tennis, golf, biking, and working out. He is a lover of muscle cars and has a couple favorite sports teams including the Cardinals and Huskies. Before joining the Bob Hook team, John was a business owner himself, and he believes that's a big deal when it comes to understanding the needs of his Commercial and Fleet customers.

Found a truck online that fit exactly what I was looking for and it was very easy to get ahold of this dealership. John Knotts called me right away and got me in the truck for a test drive the same day! Communication was excellent between John and I as it took me some extra time getting financed on the vehicle through my bank. They held the truck for me and were very sympathetic to my small business and the need that I had for this particular truck. I would highly recommend Bob Hook to anyone and will definitely be back on my next search for a vehicle. Thanks again John

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Kelly Byrd

BDC Manager

29 Reviews

Dealership Experience 7 years 6 months

Industry Experience 18 years 6 months

Kelly rules over the domain of online sales like a mother bear to her Cubs. If you want to brighten your day, pop in on him and the lovely ladies of online sales to chop it up for a bit. Kelly is the youngest of 7 siblings, but still has the spirit of a leader so he has coached basketball for over 25 years. In his spare time, find him at a golf course playing skins or a back-room poker table flopping cards. His motto in life is PALPS, Positive Attitude Leads to Positive Situations. It has brought him a long way considering at 5 years old he wanted to be a singing salesman (you read that right). Although singing is not part of his job, if you ask, he might start singing before the sentence leaves your mouth.

Everyone we talked to made us feel extremely comfortable and went over every little question we had. Colleen helped assure us all our needs were met and helped any way she could! Cecilia in finance helped answer all our questions and was able to go over information with us over and over again And Kelly Byrd went back and fourth with us on a lot of emails assuring all our questions were answered.

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Tim Hagan

New Car Manager

25 Reviews

Dealership Experience 23 years 10 months

Industry Experience 28 years 7 months

When Tim is not keeping a watchful eye over the showroom, he is probably spending time with his family. Tim and his wife Christine enjoy a sturdy tree of offspring, including three children and four grandchildren. He likes to spend his Sunday mornings in true dad fashion; gazing out the window with a cup of coffee, thinking about the things he will fix around the house that day. Many have stopped at his desk for some sage advice on a difficult day and he often offers these words, “You can always put more clothes on if it’s too cold.” Layer up out there folks, layer up.

Robert did a fantastic job assisting us with a new truck purchase. We told him what I was looking for and what I wanted to pay and he made it happen. Excellent work.

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Bob Hook Jr.

President

21 Reviews

Jimmy was a true gentleman and I was grateful to have him as a salesman. Cecilia was an angel with eyes like diamonds. Kelly was the man. 5 star experience overall. Thank you all so much. No pain,all gain.

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Bob Hook III

General Manager

18 Reviews

Bob Hook III aspires to be one thing to everyone he knows, "The Guy" they call when they have any kind of transportation problem. He enjoys trading cars with friends and neighbors who need a convenient service, and leaving them with a brand new Chevy for the day. Being part of a family business is what drives Bob to grow, learn, and lead. In his time away from the dealership, Bob enjoys running, golf, riding his John Deere lawnmower, live concerts, and trying new restaurants with his wife Danielle.

Jimmy was a true gentleman and I was grateful to have him as a salesman. Cecilia was an angel with eyes like diamonds. Kelly was the man. 5 star experience overall. Thank you all so much. No pain,all gain.

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Melissa Moore

BDC Rep

16 Reviews

Melissa hails from Fort Collins, Colorado and moved to Louisville after her time in the Marine Corps. She enjoys camping, hiking, animals, and watching her favorite teams. Melissa is a caretaker at heart, if she hit the lottery tomorrow, she would open up an animal hospital and use her caring powers to help animals. For now, she helps people get good deals who might otherwise be taken advantage of. As a marine she learned to never give up and to work well with others and it shows every day when she comes to work.

I bought a Silverado pickup on 10/22/20. The sales person was Mitchal Terry. She made the buying experience easy and pleasant. Thanks Mitchal.

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Willie Mitchell

Pre-Owned Commercial

14 Reviews

These guys are awesome great service. We are a fire department and are excited for our new purchase. Thanks again !!! Mossy pond fire department. Florida

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Robert Liberty

Sales Consultant

12 Reviews

Dealership Experience 11 months

Industry Experience 11 months

Robert is the wonder boy of the sales team. He is our youngest salesman but is wise beyond his years. He gets his demeanor from being an oldest sibling. As he would say, “leadership and professionalism come in all sizes.” When he is not working, Robert likes to ride motocross and drive classic cars. He is also a die-hard Kentucky Basketball fan.

I walked into Bob Hook to look at a Chevy Traverse I saw online. I liked what I saw and sat down to work on figures. I was satisfied with everything and walked out happy.

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Don Mills

Commercial Sales

12 Reviews

Dealership Experience 29 years 1 months

Industry Experience 35 years 7 months

Don Mills served as a U.S. Army combat engineer for 8.5 years. We are now lucky enough to have him as part of our Commercial Sales team. Don loves camping, classic cars, and bringing people joy in his gospel quartet. He has two children and two grandchildren along with a couple of canines.

After shopping around for two weeks I walked into Bob Hook Chevrolet and was greated with smiles and genuine hospitality by everyone. I loved the big dealership with a small personal feeling about it. The salesman I was referred to, Don Mills, was very patient while listening all of my needs. Based off of that he gathered various models that fit all those needs. After my wife and I found the perfect vehicle, we went back to see Don and broke down some nubers so we could go through the application process. This was something I was not only unsure about, but frankly it was a fight I thought I couldn't win. Don and Jason Dugger, the financing manager, got us approved with a payment below what I was hoping and an interest rate that was much less than what I anticipated. After some texts back and forth and two visits in the store, I drove off the lot loving my brand new car and feeling great about my experience at Bob Hook Chevrolet. Long story short, my wife and I both loved how we were treated by everyone on the team and will be lifelong customers. I also recommend anyone to go see Don Mills and Jason Dugger! They're very professional and great at what they do! Thank you all!!!

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Tim Sanders

Service Advisor

11 Reviews

Went above and beyond!!! Best service I've ever received!! This family owned busines...does just that!! Treats you like family!! HIGLY RECOMMEND!!!!! Hats off!!!

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John Gahimer

Service Advisor

10 Reviews

John is a man who enjoys the simple things. A nice cigar, some good Barbeque, and a motorcycle cruise. He feels in his element at a cigar lounge, working on a motorcycle, and apparently, on stage. If John didn’t have this job, he thinks he would be a Male Revue Dancer. Although we’ve never seen his dance moves, if you’ve seen John, you know he is constantly on the move taking care of customers in our service department.

I was very pleased with my services for my vehicle. The employees (especially the Service Manager) with assisting me with understanding my repairs. They did an awesome job. As always, after coming to Bob Hook since 1975, I appreciate a job well done.

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John Mathis

Body Shop Manager

10 Reviews

Dealership Experience 1 years 7 months

Industry Experience 38 years 8 months

John is a no-nonsense type of guy. In another life he was taking down organized crime in Law enforcement undoubtedly. The best advice he has been given is to listen before talking. He is a lover of dogs and motorcycles. If he could pick any superpower, John would go with endurance. Not the most exciting choice, but just lowkey enough to slide by without anyone knowing he has a superpower. We think that says a lot about John.

John and Clay both have been an absolute pleasure to work with I have brought my vehicle up here two times for body work I have also brought my car up here for oil changes as well I purchased my equinox from Bob Hook in 2019 this will be the only body shop I bring my vehicle to because the service and the people are absolutely amazing

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Doug Rogers

Commercial Manager

10 Reviews

Dealership Experience 21 years 5 months

Industry Experience 41 years 11 months

Doug has a lot of things he cares about. Top of the list is his wife, 4 children and 4 grandchildren. He cares about helping veterans, which is where the money would go if he won the lottery tomorrow. He also likes golf, auto racing, the Reds, and the Cowboys. To a new employee, he would say “work hard, be loyal, and learn as much as you can.” He would also say that the best part of the job is taking care of customers and building relationships.

We have a family business and have been buying our Van's from bob hook for 20 years. Always great and easy to do business with. No pressure or pushing you toward either new or used and we have bought both. Highly recommend this dealership to anyone.

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Bryan Cook

Service Manager

9 Reviews

The service department personnel are professional, yet warm and personable. I had my car towed overnight not knowing what was wrong with it. They called me before I even had a chance to call them. They found out the problem, fixed and got my car back to me by 1:00 p.m. Best service in the city!!

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David Hook

General Sales Manager

9 Reviews

David is the youngest of the Hook siblings and it shows. He has aged way beyond his maturity, but we love him for it. He still manages to be a great manager and father to his three children, Harlin, June, and Miller. He attended Louisville Male High School and graduated (eventually) from College of Charleston where he met his wife Rebecca. David insists that CofC is known as “The Harvard of the South” but we think what he really means is that he feels like a genius for going to a school that is 70% female and right next to the beach. Other than that brilliance, he believes that anyone can be a valuable member of a team if you be yourself, stay positive and always try to improve.

Bill Dabney you are one of God's children. Mr Bob Hook you are down to earth loving person. I recommend the Bob Hook Family

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Elisha Moore

BDC Rep

9 Reviews

Elisha is a proud mother of 2 young adults Austin and Allison. She grew up nearby in Oldham County and graduated from Indiana Wesleyan University. Her caring nature shines through at all times. She says if she won the lottery, she would open a homeless shelter for adolescents. When she was the wee age of 5, she already wanted to nurture the next generation and become a teacher. Her favorite part of her job is helping people who just want to talk to a human who cares.

Bob Hook Chevrolet provides a good buying atmosphere. They are very responsible when asked for pictures and information... and eager to please. Brodereck was very easy to talk with and a very low pressure type of person,(which I see as very positive!). The dealer service fee did take me by surprise tho...

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David Redding

Service Advisor

9 Reviews

David is the wise advisor of the Bob Hook Team. He believes something that we can all get behind, that there should be a holiday just for parents. This isn’t his only nugget of wisdom. He lives by the philosophy that you should take anything that is given because even cow manure can be used as fertilizer. If he were not so valued at the dealership David would work on something else he loves, electronics.

David and Jason made this very easy for me with no stress very professional nice people I would recommend anybody to them best car establishment i have been at

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Mitchal Terry

Sales

9 Reviews

Dealership Experience 8 months

Industry Experience 2 years 10 months

Mitchal Terry is a philosopher and a scholar. She has a taste for the finer things in life and critiques them with a fine-tooth comb. She is a new mother of an attractive and intelligent baby which means she is losing her mind slightly faster than the rest of us. Her favorite part of the job is seeing the relief on customers’ faces when the process is made easy and stress free.

Mitchal was such a pleasure to work with! She was very patient with us and very knowledgeable. She had great advice and she was so helpful! Thank you for your service!

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Greg Coleman

Sales

8 Reviews

Dealership Experience 8 months

Industry Experience 8 months

Greg is another one of our fascinating salespeople. In another life, he was undoubtedly a player for the Pittsburg Steelers. His own personal holiday would be called By The Water Day. A simple concept, everyone must find a body of water and chill on it for a day. If you are not on a body of water or are not chilling hard enough, you will be fined. The most important thing Greg has learned is that no matter how nice you are, you can never expect everyone to be nice back.

Greg was extremely helpful, professional, and made us feel comfortable! He was willing to work with us, was very knowledgeable and made us want to come back.

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Nikki Dugger

BDC Represenative

4 Reviews

Dealership Experience 1 years 6 months

Industry Experience 1 years 6 months

Nikki is our resident Alabama fan, but we don’t blame her for that. She is also an avid skateboarder and loves sports competitions with her family. When she was 5 years old she wanted to be an archeologist, which would have been a lot easier if she had her favorite super power of manipulating elements. Today she finds joy in helping people find the perfect car for their families.

I purchased a GMC Acadia Denali yesterday! Which I drove two hours to purchase because it was exactly what I was looking for. The long drive was well worth it! I love it & they all made my experience quick, easy & non-stressful. Customer service was excellent, especially Bill my car salesman! Thank you all!

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Roger Hoon

Fleet Manager

4 Reviews

Dealership Experience 39 years 3 months

Industry Experience 49 years 2 months

Roger has been with us for 35 years and says the best part of his job is seeing someone excited to be getting into their new car. He is one of those rare Kentucky residents that supports both Cards and Cats. Along with Kentucky sports he loves motorsports and seeing things go fast. Besides his success at his job, he also a successful marriage with a daughter and three grandchildren.

Best overall customer service we have ever received. We have purchased several vehicles from Roger Hoon at Bob Hook's Chevrolet and it has always been a very positive experience.

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Amy Edwards

Body Shop Coordinator

3 Reviews

John and Clay both have been an absolute pleasure to work with I have brought my vehicle up here two times for body work I have also brought my car up here for oil changes as well I purchased my equinox from Bob Hook in 2019 this will be the only body shop I bring my vehicle to because the service and the people are absolutely amazing

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Keith McDonald

Assistant Parts Manager

3 Reviews

A Lifelong Oldham County resident and UK fan, Keith has been in the parts business for 43 years and is one of the best experts we have. He is a proud father to his son, a pastor in Little Rock, Arkansas. He is also the grandfather of two beautiful granddaughters. The best thing about Keith’s job has been the lasting friendships he has created in his time here.

Bob hook Chevy is awesome!!!! I would never go anywhere else! Love the service & quality of vehicles!!!!!! Salesman are great!!!!!! Great place to buy a car or truck

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Brittney Cano

Receptionist

1 Review

Dealership Experience 2 years 5 months

Brittney is our warm welcoming face in the showroom. She was born and raised nearby in Shelbyville, KY where she became a UK fan. Brittney is a busy woman with her three kids Gabe, Jake and Natalie. The best advice she could give someone is to not give up what you want most for what you want now. A great bit of wisdom that she may have picked up from Coach Cal.

Recent Reviews

Oct 17, 2020

Dealership Rating

Employee Rating

Excellent service, courteous, efficient, helpful. Allowed...

Excellent service, courteous, efficient, helpful. Allowed to drive several cars until I was able to find the car for me. Special care taken to deliver car.

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Lauren Hook

CFO

1 Review

Dealership Experience 15 years 10 months

Lauren Hook is undoubtably the smartest and most athletic of the Hook offspring. Without her Bob Hook Chevrolet would have likely become one of those massive trampoline playgrounds by now. She is also a dog lover and would open an animal rescue if she had the chance. Although, her house already resembles one with her two massive pups. As an accountant, Lauren counts down the days each month until she can click “Yes” to the question “would you like to submit your financial statements now?” She has broken several mice because of these enthusiastic left clicks.

Recent Reviews

Jan 29, 2021

Dealership Rating

Employee Rating

Great experience no nonsense and their Bob Hook Advantage...

Great experience no nonsense and their Bob Hook Advantage is awesome! William Dabney did a great job and the managers were very friendly and honest!

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Troy Lintelman

Auto Detail Manager

1 Review

Troy is the man who makes sure that your car looks brand new after it comes into the shop. His favorite part of the job is seeing people who think they have been given an entirely new car after it has been detailed. The ideal holiday for Troy would be one spent at the lake with his family. He is also a proud dog dad and when he was five, Troy wanted to be a professional baseball player.

Recent Reviews

Sep 19, 2020

Dealership Rating

Employee Rating

Just bought a 2020 Silverado 1500. Matt Cooper made this...

Just bought a 2020 Silverado 1500. Matt Cooper made this the best experience I have ever had buying a vehicle. He and the rest of the staff at Bob Hook made this a wonderful experience. Thank you again Matt, great job.

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Duane Rust

Commercial Sales Rep

1 Review

Dealership Experience 1 years 7 months

Daune was born in Chicago, IL, lived in Detroit, MI, Mayfield, KY, Nashville, TN and now finally in Shepherdsville, KY. He and wife Paula have been married 15 years. He has 2 daughters, Amber and Katie and 1 grandson, Alex. Most of his career has been in some form of customer service and sales in including 2 years now at Bob Hook. Duane has been playing guitar since he was 5 years old, has been in several bands and was a studio musician in Nashville. So when you see Duane, ask him to pick you a tune!

Recent Reviews

Nov 13, 2020

Dealership Rating

Employee Rating

We bought a 2106 Ford Transit 150 from Duane Rust at Bob...

We bought a 2106 Ford Transit 150 from Duane Rust at Bob Hook Chevrolet and I highly recommend him! We found the vehicle through USAA and contacted Duane to arrange a test drive. We drove three hours to the dealership and Duane and all the staff treated us like family. Very satisfied with the vehicle and the whole experience.

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Phil Friedel

Parts Manager

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Keith King

Service Advisor

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Lorrie Ligman

Human Resources Manager

Dealership Experience 9 months

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Blake Wray

Service Advisor

Blake Wray: Super Dad. Blake is a man with zero hobbies, other than raising five boys with his lovely wife. This pretty much takes up all of his time outside of work. In a past life, Blake says that there is no way he had this many kids. But for any investors out there, when his kids move away, Blake wants to open a new kind of business. A target maze, a challenge involving working through a maze and shooting targets as you go. Sounds like a blast huh?

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SAVED VEHICLES

Staff

Sales

William Dabney

Sales Consultant

Matt Cooper

Sales and Leasing Consultant

Max Minzenberger

Sales

Michael Sweets

Commercial Sales

Jake Bishop

Sales Consultant

Jimmy Harris

Sales

Kristan Banks

Sales Consultant

Colleen VanHouten

Sales and Leasing Consultant

John Knotts

Commercial Sales and Leasing

Robert Liberty

Sales Consultant

Don Mills

Commercial Sales

Mitchal Terry

Sales

Greg Coleman

Sales

Roger Hoon

Fleet Manager

Duane Rust

Commercial Sales Rep

Finance

Jason Dugger

Finance Manager

Cecelia Browning

Finance Manager

Management

Mike Higdon

Pre-Owned Sales Manager

Tim Hagan

New Car Manager

Bob Hook Jr.

President

Bob Hook III

General Manager

Willie Mitchell

Pre-Owned Commercial

Doug Rogers

Commercial Manager

David Hook

General Sales Manager

Lauren Hook

CFO

Service

Ralph Slucher

Service Advisor

Tim Sanders

Service Advisor

John Gahimer

Service Advisor

Bryan Cook

Service Manager

David Redding

Service Advisor

Troy Lintelman

Auto Detail Manager

Keith King

Service Advisor

Blake Wray

Service Advisor

Internet

Kelly Byrd

BDC Manager

Melissa Moore

BDC Rep

Elisha Moore

BDC Rep