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What to Do After a Car Accident

Driver Making Phone Call After Accident

Getting into a car accident around Shelbyville can be stressful. In the heat of the moment, it can get difficult to think about your next steps. We understand that, and at Bob Hook Chevrolet, we’re here to help. Whether you’re in a major or minor accident, always make sure you, your passengers, and involved parties are safe first. After that, you can begin considering what to do next, like making a car accident insurance claim.


Today at Bob Hook Chevrolet, we’re going to walk you through what to do after a car accident and how to file a car insurance claim. Then once the dust has settled, consider scheduling a body shop appointment with our experienced team.

Steps to Take After a Car Accidents

Depending on the severity of the car accident, the steps you need to take could vary. Let’s take a look at what to do after a car accident has happened near Frankfort:

Minor Accident

  1. The most important thing is to ensure you, your passengers, and involved parties are safe. If anyone needs medical attention, call emergency services immediately.
  2. If you’re able, pull over to a safe spot. You’ll want to ensure you’re not blocking traffic but don’t go too far from the scene of the accident.
  3. Call the police. This is important because you’ll want to have an official report documenting what happened, and your insurance may require it.
  4. You’ll also want to exchange information. Photo of driver’s licenses, license plate numbers, insurance cards, phone numbers, and even email addresses can be helpful. If any witnesses are available, their contact information can also be helpful.
  5. Take photos of damages on both vehicles and the scene of the accident if possible.
  6. Reach out to your insurance company as soon as possible to file a car accident insurance claim.

Major Accidents

  1. Immediately call emergency services. If you’re unable to, make sure there is someone who can. When the police arrive, they’ll likely document everything, but ensure they have so you can follow up with your insurance company.
  2. Once everything has settled, reach out to your insurance company to provide them with your information and the information of the other party involved.
  3. Seek medical attention and follow up with your physician after the accident if you’re feeling any pain or soreness.

How to File a Car Insurance Claim

If you’ve never filed a car accident insurance claim before, it’s a pretty straightforward process. You just need a couple of pieces of information. Let’s take a look at how to file a car insurance claim:

  1. Give your insurance provider a call. Most insurance providers have an emergency number you can call if it’s after business hours.
  2. You’ll want to make sure you have your insurance policy number on hand to provide to the insurance representative.
  3. Your insurance agent will likely ask you to describe the incident with date, time, location, and other details like the involved parties.
  4. Typically, your insurance agent will then ask you to provide the other party’s insurance information and the name of the police department you called, as well as the police report number.

Typically, after your insurance company has everything they need, you’ll get your vehicle inspected by an insurance adjuster who will help you estimate the cost of repairs. From here, you’ll have an estimate to provide to a collision repair center.

At the Bob Hook Chevrolet Collision Center, we’ll even work with you and your insurance company to get your vehicle back onto Bardstown roads in no time.

Get More Advice from the Experts at Bob Hook Chevrolet!

No matter what your automotive needs are, we’re here to help. We’re a full-service dealership, meaning we offer everything from an expert finance team to a knowledgeable service and parts department. So, we can assist you in every possible way. 

Our collision center in Louisville is adept to work with all makes and models, and we even provide loaner cars for customers who don’t have rental coverage with their insurance policy. Visit Bob Hook Chevrolet today for unbeatable service and exceptional work, and you won’t be disappointed. Please contact us if you have any questions!

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