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Steven B
PROSPECT, KY | 2023 Chevrolet TahoeJanuary 15, 2023Overall pleased with the experience at Bob Hook. The sales and trade in process was smooth (Jessica is new but did a great job). After the deal as accepted, the wait for a finance manager was longer than ideal (15-20 minutes) but not a big issue for us. Overall very happy.Response from Bob Hook Chevrolet
January 16, 2023Steven, we want all our clients to have a comfortable and stress-free experience with us! We are always more than happy to assist you if anything else comes up. Take care!Debra T
FAIRDALE, KY | 2022 Chevrolet TraverseJanuary 9, 2023FAST & FRIENDLY SERVICEResponse from Bob Hook Chevrolet
January 10, 2023We are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!Anne M
LOUISVILLE, KY | 2015 Chevrolet MalibuDecember 21, 2022It's easy to make appointments. To get in, and then out quickly. Service people are friendly and helpful.Tammie M
LOUISVILLE, KY | 2023 Chevrolet TrailblazerDecember 19, 2022Kind and and honest!Charles B
MOUNT WASHINGTON, KY | 2018 Chevrolet ImpalaDecember 17, 2022Have been a customer for 20 years, I gave you 3 rating because the dope that rotates the tires reset the tire light without checking for the cause of it, forward to today Saturday the problem was discovered a nail in the tire, Kim told the girl service writer because the guy she usually deals with left for lunch, after reading this hopefully I get a call backJason T
MT WASHINGTON, KY | 2018 Chevrolet TraverseDecember 14, 2022GoodDaryl H
LOUISVILLE, KY | 2023 Chevrolet TraverseDecember 8, 2022Our salesperson was Mr. Bill Dabney. Bill did an excellent job as usual. My wife loves her new Traverse High Country.Gary D
LOUISVILLE, KY | 2017 Chevrolet ColoradoDecember 2, 2022Oil changeDaniel K
GOSHEN, KY | 2022 Chevrolet TraverseDecember 1, 2022The maintenance department is very informed about model featuresWilliam H
LOUISVILLE, KY | 2022 Chevrolet EquinoxNovember 30, 2022Absolutely awesome! Friendly and professional every time I come in! Service is always done when it’s suppose to be!