Reviews

Robert liberty was fantastic!

Jake and Kelly were awesome!!!

Worked out the deal via email and phone. In dealer experience was fast and simple.

Fast friendly courteous service

Service department took care of my car with no issues and prepared for future visit .

Everyone was welcoming and so nice

I had an appointment on a Thursday. Dealership stated they had a tow truck that could tow my car there and a loaner for while my car was being worked on. Two of the reasons I had it towed there. Once my car was there, I was told I didn't have and appointment bit they would work me in and that they didn't have a loaner. My car sat at the dealership for at least 3 days before being seen. Once it was seen, I was told it was a cracked head gasket and the estimate was 1200-1800 for repair. I was told the one mechanic that could fix it had 3 cars in front of mine could be 2 weeks. I had already been paying for a rental for a week. Then I was told the mechanic finished early with the vehicles in front of mine but the new estimate was $2500 and that it was also needing a total head replacement. I had already had it checked at another shop that told me it was minor and I only needed a gasket but they didn't have the equipment to repair which is why I had towed to Bob Hook in the first place. After saying that I couldn't pay 2500 and was going to have to go elsewhere, I was told it would be reduced $500. Not sure how suddenly that could happen unless originally way over priced. I declined. Had to pay $130 for them to tell me it would be 2500 and 135 for a tow, that would've cost me $60 elsewhere. Not only is the car a total lemon but I will never, ever buy another Chevy due to the total disregard for customer's time and money.

Friendly staff and takes time to listen to your problem and takes the time to get you scheduled convenient for me to drop it off.

Everything from buying my vehicle to having it serviced has gone very smooth. No complaints at all.

Had Battery and Alternator checked out. Battery was replaced. John did an excellent job keeping me informed and answering all my questions. Nice experience